MU Online Official

notice

Announcement

Top Up Rewards for 2018 Holiday Event!

1/8/2019

 

 

 

Dear players,

 

Thanks to you, WEBZEN Holidays was a real success! Thousands of players came to our event page and grabbed their free gift, and hunted our partner websites for even more gifts! We really hope you had lots of run enjoying our games and spending some quality time with your friends online!

 

We'd like to send a very special thank you to all the players who joined the party. It was truly awesome!


And for the players who took part in the Top-up reward event, the time has come for your rewards! To claim them, just follow these simple steps:

  • Go to the coupon redemption page
  • Copy/paste the coupon code(s) you are entitled to
  • Make sure you have a character on the account, and select the appropriate region/server
  • Grab your rewards in-game!
     

You can only redeem these coupons if you successfully took part in the Top Up Reward event!


Event

Coupon code

Tier 1

10,000 - 19,999 Wcoin

G9NP9QKCCP9ZAKNF

Tier 2

20,000 - 29,999 Wcoin

UTD5DJNM4FCZBF2H

Tier 3

30,000+ Wcoin

DT9PLF8UUHZZ5BVD

Beginner's Luck

V62NZERDW2BZ2FP4


Thanks again for taking part in our Portal Events, and see you again!

FAQ:


Q: I'm not sure which level I can get in the Top Up Reward event. What can I do?
A: You can try all four. If you are not entitled to a reward, you will get an error message explaining you were not part of that event. You only need to redeem the coupon for the highest level you reached.

 

Q: I took part in the event, but I'd like to give the reward to my little brother. Why isn't it working?
A: The rewards can only be redeemed on the account that took part in the event.

 

Q: I'm pretty sure I reached in range between 20,000 ~ 29,999 Wcoin, but only the code for the range for 10,000 ~ 19,999 Wcoin worked. What's going on?
A: In order to be eligible for the event, you need to have topped up and spent a certain amount of Wcoin between the 20th of December 2018 (09:00 UTC) and the 3rd of January 2019 (09:00 UTC). You can check the details of your purchased and spent Wcoin in your transaction history. Once you are sure of your calculations, you can send a ticket here, along with the details of the transactions.

 

Q: I'm pretty busy these days. Can I redeem the coupon later?
A: You have until 31st of March to redeem a coupon.