notice
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Announcement
CS Event Rule Notice
Greetings, There will be a massive castle siege event this weekend and I understand many users are very concerned about hack users who may ruin this event. I would like to announce ground rules for the CS event. 1) GM John will be present all the time in the CS event on the status of invisibili...
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Maintenance
Scheduled maintenance notice & Season 6-3 Update
There will be scheduled maintenance performed on all servers on December 21, 2011 GST. Please refer to the following maintenance details. MU Online Maintenance Details ■ Time December 21, 15:00 pm ~ 19:00 pm (4 hours ) ※Please note that time is subject to change. ■ Perform Tasks ...
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Maintenance
Temporary Maintenance of Webzen homepage
Greetings, We notify temporary maintenance from Dec 9 01:00 to 02:00 GST (1 hour). The reason is to stabilize and to optimize MU Online user database. This maintenance will not affect game play but log in will be limited during the time. Thank you for understanding. MU Support Team
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Announcement
The Last Reward for Philippine Users
Greetings, For those who said to us that they didn’t receive any promised reward via direct inquiries, we sent reward items after thorough investigation. We apologize for the inconvenience this may have caused. Please let me summarize what I would like to emphasize. 1) 2nd Reward ...
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Announcement
Website Log-in Available
Hello, There was a trouble accessing to the Webzen.com andthis issue has been resolved. We apologize for the inconvenience it may caused you and we are considering compensstion for this issue. We will work hard to provide you a more stable service. Thank you for your patience and understa...
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Announcement
1st Philippine User Reward Completion
Greetings, 1st Philippine user benefits have been given! We announce winners of event for level jumping to 380 so please check if your character name is included in the list. Also, 5000 W Coin C has been given to the Philippine users moving to Valhala but please be reminded that any user who ...
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Maintenance
Scheduled maintenance on December 14, 2011 GST
There will be scheduled maintenance performed on all servers on December 14, 2011 GST. Please refer to the following maintenance details. MU Online Maintenance Details ■ Time December 14, 15:00 pm ~ 17:00 pm (2 hours ) ※Please note that time is subject to change. ■ Perform T...
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Announcement
Ban list of hack users in CS
Greetings, We permanently blocked hack users we discovered in the last Castle Siege. If you were irritated due to the disturbance of CS event, we apologize for the any inconvenience caused by hack users. Here is the ban list (Character Name) and please let us know if there were any other hack ...
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Maintenance
Scheduled maintenance on December 7, 2011 GST
There will be scheduled maintenance performed on all servers on December 7, 2011 GST. Please refer to the following maintenance details. MU Online Maintenance Details ■ Time December 7, 15:00 pm ~ 17:00 pm (2 hours ) ※Please note that time is subject to change. ■ Perform Tasks...
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Known Issues
Remote Support for log-in & web-starter issue
Greetings, In order to quickly find out solutions for the current problems, we offer remote control service for those who have any problem relevant to log-in & web-starter issue. please send us a direct inquiry following the below instruction! http://cs.webzen.com/Inquiry/DefaultInquir...