MU Online Official

notice

Announcement

Regarding Misdistribution of Items for Speed Server Event (Resolved)

4/4/2023

Greetings MUtizens,

We would like to inform our community that our team is conducting a confirmation
regarding the misdistribution of 'Gold channel tickets (7 days)' to some accounts.


The item 'Gold Channel Ticket (3days)' for Speed Server Event has been redistributed on April 4th.
Please check your inventory.


1. Users who have already used the item
- The duration of the item will be reduced by 4 days.

2. Users who did not use the item
- The incorrect item will be retrieved and the correct item 'Gold channel tickets (3 days)' will be redistributed

3. Users who did not receive the item
- The correct Item 'Gold channel tickets (3 days)' will be distributed



We truly apologize for the inconvenience that this issue has caused on your end.

We thank you for your understanding and cooperation regarding this issue.



Regards,

MU Support Team