notice
Known Issue after the Scheduled Maintenance on July 11, 2023 (Added)(Fixed)
Dear MUtizens,
Please note that the an additional issue has been found and fixed. (2023/07/17 UTC)
[Issue found]
1. The use of Skill Enhancement Tree Initialization unavailable after purchase.
The issue has been fixed 04:00, 17th of July and we ask the users affected to try once again.
We apologize for the inconveniences caused and we ask that you contact us through CS if the problem persists.
Best Regards,
MU Support Team
Dear MUtizens,
Please note that the issue stated below is currently fixed through temporary maintenance at 13th of July.
Also, the issue of event entry limit not being reset daily has been fixed as well.
As for the users affected by the Errtel issue after the notice being posted, we are currently looking into the CS submitted and shall restore the item as soon as possible if found necessary.
We apologize for the inconveniences caused.
Best Regards,
MU Support Team
Please note that issue regarding Errtel have been found after the maintenance at 11th of July.
For details in regards, please refer to the below.
1. The use of Bless of Spirit has been disabled after the update maintenance at 11th July.
We are currently investigating the issue and we shall resolved the issue as soon as possible.
We sincerely apologize for the inconvenience caused and we kindly ask that you contact us by CS with specific information if any items have been affected from the issue.
Once the issue is solved, we shall inform the users with details and time through the current post.
Until then, we also request all users to take caution when unequipping the Errtel item.
Once again, we sincerely apologize for the inconvenience caused.
Best Regards,
MU Support Team
