MU Online Official

Dear Mutizens,

The KWS (Kids Web Service) service has been officially implemented to comply with Brazil’s Child and Adolescent Statute (ECA) and to provide services optimized in line with local regulations.

Accordingly, users accessing from Brazil who have not completed age verification will be required to go through the age verification process upon their next login.

■ Formal Enforcement Date: Tuesday, June 9, 2026

■ KWS (Kids Web Service) Verification Guide

1. Log in to the website

2. KWS verification pop-up

3. Enter your Brazilian CPF information

■ Access Information Based on Verification Result

1. Age 18 and above: Age verification is completed, and you may use the game normally.

2. Under age 18:

 1) Game access is restricted as the rating requirements are not met.

  - Separate compensation and refund policies may apply to minor users depending on the conditions.

 2) Once you turn 18 and complete age verification, you will be able to access the game while retaining your existing characters and data.

For more detailed information, please refer to the previously provided announcement.

We kindly ask users accessing from Brazil to complete the verification process.

For minor users, we look forward to welcoming you back to MU Online in the future.

Thank you.

MU Online Team