MU Online Official

Dear Mutizens,


First and foremost, we sincerely apologize for the inconvenience caused by the issue related to the
'[GP] Glorious Wing Box X10' from Mystic Gift Box event.

The issue occurred during the following period:
(UTC) 2025-11-14 17:20 ~ 2025-11-18 04:44

Issue Details:
Users are abnormally receiving duplicated items when opening the package.

Actions Taken:
1. Item Retrieval
To maintain game balance, all unused items obtained from the '[GP] Glorious Wing Box X10' during the affected period have been removed from storage.

2. Compensation (Goblin Point Re-Issuance)
All users who purchased the Glorious Wing Box X10 during the affected period will receive a full reimbursement.
Details regarding the compensation will be announced through this notice.

We deeply regret the inconvenience this has caused and appreciate your understanding and patience.
Our team is committed to ensuring a fair and enjoyable gaming experience for all players.

Regards,

MU Support Team