notice
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Announcement
8/20/2024
Notice regarding the Dimensional Roulette and exchange list for Rare Ticket
Greetings, Please note that the exchange list for Rare Tickets 12+1,2,3 has been updated along with the Season 19-1 2nd Update. For Ydalir users, the Mastery Items can be exchanged to lower Tier upon choice and please refer to the details at the link below. Link : Rare Ticket Exchange List Al...
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Announcement
8/20/2024
Rare Item Ticket 12+1~4 rewards list (updated on MAR 20, 2025)
** Please note that the exchange item list for Rare Ticket 12+1, 12+2, 12+3, and 12+4 has been changed and finalized on 12th of March. * The latest change of the reward lists can be checked in the bottom of the current notice. * If you acquire Rare Item Ticket 12+No. (12+1 ~ 12+4), please submit a ...
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Announcement
3/14/2023
Rare Item Ticket No. 1~7 Reward list (The latest update MAR 11th, 2025)
If you acquire Rare Item Ticket, please submit CS ticket to claim your prize according to this page. Rare Item Ticket 1 Any equipment can be upgraded by 6 exceptthe following items below, - Pentagram - Blessed Archangel Weapons - Divine Archangel Weapons - 6th or higher grade of Mastery Weapons (...
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Known Issues
7/8/2025
Issue Regarding MU Lite Android advertisement display (resolved on July 9th)
Greetings, We would like to inform you that currently MU Lite is unavailable for claiming advertisement rewards on Android devices. Our team is actively investigating the problem, and we will provide updates as soon as we have more information. We sincerely apologize for any inconvenience this...
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Known Issues
6/11/2025
MU Lite temporary server restart due to 1st week reward issue
Greetings, We have identified bug in Mu Lite where users are receiving Bless of Light (Greater) instead of Tempest Muun Lion Mask after acquiring 200 pts in MU Lite Infinity Tower Event. In order to fix this issue it requires a server restart on June 11th 05:20 UTC andis expected to take approximat...
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Known Issues
6/11/2025
Issue regarding 'All in one Package(7days)' (resolved)
Dear MUtizens, Please note that users who purchased '[Normal/Master]All in one Package(7Days)' had been given Talisman of Ascension1(7Days) instead of 'Talisman of Ascension3(7Days)' as said in The Golden Colossus event announcement. This issue above has been fixed on June 11th, 03:45 UTC and users...
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Known Issues
5/28/2025
Temporary MU Lite Server restart
Greetings, We have identified bug in Mu Lite where users are not getting free Enery Tickets for Single Missions after watching ads This requires a server restart on May 28th 07:50 UTC andis expected to take approximately 3~5 minutes. Please note that during this time, access to Mu Lite servers will...
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Known Issues
5/22/2025
Issue Regarding MU Lite Google Play download
Greetings, We would like to inform you that currently MU Lite is temporarily unavailable for download on Google Play due to an ongoing issue. Please be noted that users who have already installed MU Lite can continue to log in and enjoy the app. Our team is actively investigating the problem, and w...
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Known Issues
5/14/2025
Issue Regarding Level 800 quest, Varka Event resolved (compensation date added)
Greetings, MUtizens! We are pleased to inform you that the issues preventing access to the Level 800 Quest and the Varka Event have been successfully resolved. However, please note that the Maze of Dimensions event is still undergoing maintenance and will remain inaccessible until further notice. ...
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Known Issues
5/13/2025
Known Issues after May 13th maintenance (Maze of Dimensions)
Greetings, We would like to inform you that following the maintenance on May 13th 2025 the Maze of Dimensions is currently not accessible. Our team is aware of this issue and is actively working to resolve it as soon as possible. We appreciate your patience and understanding during this time and ...
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Known Issues
5/13/2025
Regarding MU Lite Event Ticket events
Greetings, We are thrilled to announce the re-start of MU Lite ! As a reminder, free event tickets from our MU Lite daily rewards are distributed exclusively to users who have a history of connecting to MU Lite prior to the reward distribution time. Therefore, users who connect to MU Lite for the ...
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Known Issues
3/28/2025
Regarding the distribution of Gargoyle Muun upon clearing MU Lite stages (Resolved)
Dear Mutizens, Our team is aware of the incoming tickets regarding the inability to acquire the Gargolye Muun upon clearing Stage 3-20. The issue has been caused due to a systematic issue on distribution process. We would like to inform that the Gargoyle Muun will be distributed every tuesday aft...
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Known Issues
3/25/2025
Regarding MU Lite Dimensional Key acquisition on 25th of March, 2025 (Resolved)
Dear Mutizens, We are aware of the current issue regarding the inability to acquire the Dimensional Key through logging in MU Lite at specific time. We sincerely apologize for any inconvenience this may have caused. Please rest assured that our team is actively working to resolve the issue. We ...
