notice
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Announcement
5/11/2022
Regarding deletion of Rare Item Ticket 12+1~4 on May 17.
Stored Rare Item tickets 12+1~4 in the Cash Shop(x-shop), Inventory, and storage will be deleted.
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Announcement
3/23/2022
Regarding Welcome SEA MUtizens Events
Dear MUtizens, We would like to inform you about the SEA welcome event. The events guided on the SEA welcome event tab on the event page below are only held on the new servers Noatun and Jotunheim. SEA Welcom event Page These events cannot be participated by MUtizens on other servers, and items ...
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Announcement
2/24/2022
MU-SEA service will be transferred to Webzen on March 22(Modified)
Greetings Mutizens! Today, we bring you important news! On March 22nd new family will arrive! MU SEA service, which is currently being provided by Asiasoft, will be transferred to Webzen on March 22nd. What does that mean for the original MU Global users? You don’t have to worry about anyth...
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Known Issues
3/14/2022
Regarding Play 50 times for Special Muun Rewards (Modified)
(Modified on March 15, 2022 (UTC)) Greetings, "Play 50 times for Special Muun"event reward is fixed to apply the correct amount of stats. Also, the previousDragon Knight / Legendary Dark Wizard / Bell Muun items are deleted, and compensation rewards are distributed for players who had owned the ...
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Known Issues
2/16/2022
Regarding Monster Soul Converter item description. (Resolved)
Dear MUtizens, We inform you that the period of disabling to purchase of converter items is being misinformed in the item description. The purchasable period of the converter item is as below. Period on Sale:09:00 on Tuesday to 22:30 21:30 on Monday (UTC). The item description will be modified...
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Known Issues
1/4/2022
Disconnections due to network issue (Resolved)
Dear MUtizens, Please be informed that disconnections may occur due to network issues at the moment. You may get disconnected when logging in to the server. Please bear with us, as our technicians are currently working hard to resolve the issue. We will update you as soon as the issue is resolved...
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Known Issues
11/2/2021
[Known issues] Regarding errors in the Ranking and Hall of Fame page on the website
Greetings Mutizens, There are errors in the Ranking and Hall of Fame pages on the current website. - Chaos Castle Rankingdoesn't appear. -The wrong information of the country.(Ranking / Hall of Fame) (Fixed) -Same character information appears twice. (Hall of Fame) (Fixed) Our tech team are well ...
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Known Issues
10/12/2021
[Known issues] Regarding Accounts trying to access to gold channel without Gold channel ticket
Greetings Mutizens, If the gold channel ticket is not activated account tries to access the gold channel, The game client shuts down. our tech team are well aware of the issue and is doing our best to resolve the issue. We truly apologize for inconvenience that this issue has caused on your end. We...
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Known Issues
9/16/2021
Issue regarding Season 16 Part 1-2 ROULETTE POINTS Ranking Event(3rd WEEK) Ranking List
We sincerely apologize for inconvenience that this issue has caused.
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Known Issues
9/15/2021
Issue regarding Season 16 Part 1-2 ROULETTE POINTS Ranking Event(2nd WEEK) Ranking List
Greetings Mutizens, We have discovered that the ranking rewards of Season 16 Part 1-2 ROULETTE POINTS Ranking Event(2nd WEEK) was not distributed correctly due to an error in the ranking data. We will be reannounce the correct ranking list and redistribute the ranking rewards once we figure out the ...
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Known Issues
9/14/2021
[Known issues] Regarding random disconnections
We truly apologize for inconvenience that this issue has caused on your end.
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Known Issues
8/26/2021
[Known issues] Regarding Daily Playtime Challenges reward redeem issue(Fixed)
We are currently checking the issue and will be corrected after the temporary web maintenance.
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Known Issues
8/26/2021
[Known issues] Regarding abnormal skill effect issue
This is an issue in which the visual effects are shown abnormally only to the observer on an irregular basis.
