notice
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Announcement
8/20/2024
Notice regarding the Dimensional Roulette and exchange list for Rare Ticket
Greetings, Please note that the exchange list for Rare Tickets 12+1,2,3 has been updated along with the Season 19-1 2nd Update. For Ydalir users, the Mastery Items can be exchanged to lower Tier upon choice and please refer to the details at the link below. Link : Rare Ticket Exchange List Al...
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Announcement
8/20/2024
Rare Item Ticket 12+1~4 rewards list (updated on MAR 20, 2025)
** Please note that the exchange item list for Rare Ticket 12+1, 12+2, 12+3, and 12+4 has been changed and finalized on 12th of March. * The latest change of the reward lists can be checked in the bottom of the current notice. * If you acquire Rare Item Ticket 12+No. (12+1 ~ 12+4), please submit a ...
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Announcement
3/14/2023
Rare Item Ticket No. 1~7 Reward list (The latest update MAR 11th, 2025)
If you acquire Rare Item Ticket, please submit CS ticket to claim your prize according to this page. Rare Item Ticket 1 Any equipment can be upgraded by 6 exceptthe following items below, - Pentagram - Blessed Archangel Weapons - Divine Archangel Weapons - 6th or higher grade of Mastery Weapons (...
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Known Issues
3/28/2025
Regarding the distribution of Gargoyle Muun upon clearing MU Lite stages (Resolved)
Dear Mutizens, Our team is aware of the incoming tickets regarding the inability to acquire the Gargolye Muun upon clearing Stage 3-20. The issue has been caused due to a systematic issue on distribution process. We would like to inform that the Gargoyle Muun will be distributed every tuesday aft...
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Known Issues
3/25/2025
Regarding MU Lite Dimensional Key acquisition on 25th of March, 2025 (Resolved)
Dear Mutizens, We are aware of the current issue regarding the inability to acquire the Dimensional Key through logging in MU Lite at specific time. We sincerely apologize for any inconvenience this may have caused. Please rest assured that our team is actively working to resolve the issue. We ...
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Known Issues
3/24/2025
Issue regarding game client resourse download resolved
Dear Mutizens We want to address an important issue that some of our users experienced regarding the game client. We apologize for an issue where certain users were unable to download necessary resources, which prevented the game from running properly. We are pleased to inform you that this is...
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Known Issues
3/11/2025
Known Issues after March 11th maintenance (added)
Dear MUtizens, Please refer to the known issue below after the maintenance on March 11th 2025 1. Dimensinal Roulette Event We have received some reports inDimensional Roulette Event,where users are getting the same item 'Scroll Master of Quickness (2days)' repeatedly. Currently, our team is che...
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Known Issues
3/12/2024
Misleading Information Regarding 2024 Find A Bomb Event Ranking Rewards
Dear MUtizens, Please refer to the known issue below after the maintenance at 12th of March 2024 1. Misleading image and text regarding the "2024 Find a Bomb Ranking Event Rewards" Please note that the Rank 1~2 & Rank 3~5 rewards are misguided at our homepage and will be fixed as soon as p...
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Known Issues
1/31/2024
Known Issues after the Scheduled Maintenance on Jan 30, 2024
Dear MUtizens, Please refer to the known issue below after the maintenance at 30th of January 2024 1. Blessing of Spirit UI unactive when unequpping Errtel item from Pentagram. Please note that the Safety Event in NOT ongoing and the issue of UI unactive will be fixed as soon as possible. 2. ...
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Known Issues
1/2/2024
Misleading Information regarding New Year Festival Event page
Dear MUtizens, Please note that several information within the New Year Event Page and we would like to clarify the issues beforehand. 1. Wonderland Rabbits can be found at the maps mentioned within the webpage image as well as the locations listed below. 1.1 Aida 1.2 Kanturu Ruins 1.3 Nars 1...
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Known Issues
12/20/2023
Known Issues after the Scheduled Maintenance on December 19, 2023
Dear MUtizens, Please refer to the known issue below after the maintenance at 19th of December 1. Error text pop up message being shown when starting the game in 'Thai' Language Please note that we are currently investigating the issue and will have the issue fixed as soon as possible. For the...
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Known Issues
10/27/2023
Regarding the disconnection of Midgard Server Channel 7
Dear Mutizens, Our team confirmed an issue with the Midgard server's Channel 7. The team is currently working on the issue and we kindly ask for your patience as we resolve this. Once again, we sincerely apologize for the inconvenience caused and we kindly ask for your understanding. Best ...
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Known Issues
10/27/2023
Known Issues regarding the expired items on 1~4 channels of Nidavellir
Dear Mutizens, Our team confirmed that the period of items used in Nidavallir has been applied abnormally. We found the issue the items purchased before October 26th have expired after using at the 1~4 channel of Nidavellir. During the maintenance (*Only the 1~4 channel of Nidavellir) on Octob...
