MU Online Official

Greetings,

We've found out that from April 25 to April 30, there was an issue that Wcoin has been roll-backed after the purchase due to technical issue.

Most of Wcoin and items have been reclaimed, but we regret to inform you that some of accounts have been temporarily suspended due to "Wcoin Auto Roll Back" issue and you do not have enough balance to deduct the purchased item.

For those players, please kindly check the ticket you've received and check the amount of Wcoin you need to possess in the account.

Please be informed that in order for use to remove the sanction, you need to have the balance of Wcoin mentioned in the ticket and send us a ticket once the transaction is complete.
We will immediately remove the suspension once we verify your transaction.

Thank you,
MU Support Team