MU Online Official

noticia

Anuncio

Notice regarding Gold Channel ticket issue (Resolved)

31/07/2022

Greetings Mutizens,


The Gold Channel ticket issue has been resolved.


Currently, there is no problem when reconnecting the gold channel and the speed server.


The compensation will be noticed later


We are very sorry for the inconvenience of using the game.


Best Regards,
MU Online Team



---------------------------------------------------------------------------------------------------------------------------------


Greetings Mutizens,

If you attempt to enter the gold channel or speed server with an account that currently has a gold channel ticket activated,
the first connection will be successful, but if you try to reconnect, you may not be able to access it.

If you can't connect to the gold channel or speed server, please access it again after 10 minutes, and if possible,
please don't change the server or quit the game connection.

Thank you for your understanding.


Best Regards,
MU Online Team





--------------------------------------------------------------------------------------------------------------------------------





Greetings Mutizens,

We sincerely apologize for any inconvenience you may experience due to the Gold Channel Ticket issue.

This issue is currently being investigated and we will let Mutizens know when this issue gets fixed.

We are expecting this issue to be solved sooner or later and sincerely apologize for any inconvenience this issue may cause.

Also, a compensation plan will be announced later.


Thank you for your understanding.


Best Regards,
MU Online Team