MU Online Official

Dear MUtizens,


We have identified an issue in the global MU Dimensional Roulette Event where users who obtained the 200,000 Ruud Box as a reward and opened it from their inventory did not receive the Ruud properly.

Issue Resolution & Compensation Details

- Compensation:
A fix will be implemented, and the 200,000 Ruud Box will be re-issued to all users who opened the box from their storage before the fix.

- Unissued 200,000 Ruud Boxes:
Users who have not yet clicked 'Use' in the storage (X-shop) for the box can safely open it from their inventory normally after the fix is applied. (Fix time will be notified in this annoucement)

- Fix Schedule:
The exact time for the fix and re-issuance will be announced through this notice.

- The ISSUE HAS BEED RESOLVED as of AUG 12TH, 02:33 (UTC)
- 200,000 Ruud box can be safely used from storage.
- Users who opened the box from the storage before the fix will have the 200,000 Ruud Box re-issued by Aug 12th

We apologize for any inconvenience this may have caused and appreciate your patience while we work to resolve the issue.

Thank you,
MU Online Team