noticia
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28/04/2026
[Aviso/PT] Aviso de alteração do cronograma do período de carência da verificação KWS
Ola, somos a Equipe de Operações de MU Global. Para atender às exigências do Estatuto da Criança e do Adolescente (ECA), foi implementado o sistema de verificação KWS. Atualmente, estamos em um período de carência dessa verificaç&a...
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28/04/2026
[Notice/EN] Notice of Change to the KWS Verification Grace Period Schedule
Dear Mutizens, To comply with Brazil’s Child and Adolescent Statute (ECA), the KWS verification system has been implemented. In addition, we are currently operating under a KWS verification grace period to provide a stable verification system. To provide a more stable service and minimize in...
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31/03/2026
[Notice-EN] Increase in Service Age Rating for Brazil and Introduction of KWS Verification (Edited)
Hello, this is the Global MU Operations Team. To comply with Brazil's Child and Adolescent protection law (ECA) and provide a service environment optimized for local guidelines, the minimum age rating for service access in the Brazil region will be raised to 18 years of age or older. Accordingl...
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31/03/2026
[Aviso-PT] Elevacao da Classificacao Etaria do Servico no Brasil e Introducao da Verificacao KWS (Editado)
Ola, somos a Equipe de Operacoes de MU Global. Com o objetivo de cumprir o Estatuto da Crianca e do Adolescente (ECA) do Brasil e fornecer um ambiente de servico otimizado de acordo com as diretrizes locais, a classificacao etaria minima para utilizacao do servico na regiao do Brasil sera elevad...
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10/03/2026
Atualizações aos nossos Termos de Serviço e Política de Privacidade (Data de vigência:24 de março de 2026)
Em conformidade com o Estatuto Digital da Criança e do Adolescente do Brasil (“Digital ECA”), as seguintes atualizações serão aplicadas apenas aos usuários que acessarem o Serviço a partir do território brasileiro: • Serviço ...
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22/10/2025
Terms of Service Updated Oct 21st, 2025
Dear Players, Our Terms of Service have been updated and will take effect on October 21, 2025. Key changes include: 1. Operational Policy Added Each game may have an Operational Policy detailing service use, restrictions, and sanctions. Members must review and comply with these policies, which wi...
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21/10/2025
Global MU Online Operational Policy
Global MU Online Operational Policy 1.Definition of Operational Policy 2. Roles and Responsibilities of the GM 3.User Obligations 4.Policy on Misconduct and Abusive Behavior 5.Restoration Policy 6.Account Restriction Policy 7. Operational Policy for the Protection of GM Human Rights 8. Special Prov...
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20/08/2024
Rare Item Ticket 12+1~4 rewards list (updated on Apr 14th, 2026) (Updated)
** Please note that the exchange item list for Rare Ticket 12+1, 12+2, 12+3, and 12+4 has been updated on Apr 14th 2026. * The latest change of the reward lists can be checked in the bottom of the current notice. * If you acquire Rare Item Ticket 12+No. (12+1 ~ 12+4), please submit a CS ticket to c...
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14/03/2023
Rare Item Ticket No. 1~7 Reward list (The latest update Oct 14th, 2025)
If you acquire Rare Item Ticket, please submit CS ticket to claim your prize according to this page. Rare Item Ticket 1 Any equipment can be upgraded by 6 exceptthe following items below, - Pentagram - Blessed Archangel Weapons - Divine Archangel Weapons - 7th or higher grade ofMastery & Lege...
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28/04/2026
[Aviso/PT] Aviso de alteração do cronograma do período de carência da verificação KWS
Ola, somos a Equipe de Operações de MU Global. Para atender às exigências do Estatuto da Criança e do Adolescente (ECA), foi implementado o sistema de verificação KWS. Atualmente, estamos em um período de carência dessa verificaç&a...
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Anuncio
28/04/2026
[Notice/EN] Notice of Change to the KWS Verification Grace Period Schedule
Dear Mutizens, To comply with Brazil’s Child and Adolescent Statute (ECA), the KWS verification system has been implemented. In addition, we are currently operating under a KWS verification grace period to provide a stable verification system. To provide a more stable service and minimize in...
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Notas del Parche
28/04/2026
Patch Notes - Apr 28th, 2026
Dear Mutizens, Please find the latest update details for MU Online on April 28th, 2026. ■ MU Online [Event Starts] 1. 28th MU Season Pass has started. 2. Maze of Dimensions League has started. [Issues Fixed & Misc.] 1. An issue where a previous version of material items required for event map...
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24/04/2026
Notice Regarding Measures for an Item Sale Issue at NPC Shops on the Speed Server
Hello, We have identified an issue where entry materials for a previous version of an event map are being sold at NPC shops on the Speed Server. This issue is scheduled to be fixed during next week’s maintenance. Until the fix is applied, when combining Event Map Entry Tickets, please use th...
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Mantenimiento
24/04/2026
[09:20 Open] Scheduled Maintenance on April 28th, 2026 (07:00~09:30 UTC)
Dear Mutizens, There will be scheduled maintenance performed on all servers onApril 28th,2026(UTC). Please refer to the following maintenance details. [Maintenance Schedule] 07:00 ~ 09:0009:30 (UTC) - 2hours Thank you, MU Online Team
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24/04/2026
Notice on the Deletion of Rare Item Ticket 12+ 1~4 during Maintenance on Tue, Apr 28, 2026 (UTC)
Dear Mutizens, As the deletion date for Rare Item Ticket 12+ 1~4 is approaching, we would like to inform you in advance of the schedule. Once the Rare Item Tickets are deleted, you will no longer be able to claim rewards for 12+1~4. If you still have Rare Item Ticket 12+ 1~4 in your possession, pl...
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23/04/2026
[Notice/EN] Account Creation Issue Following KWS Verification (Resolved)
Hello This is MU Online Team We have identified an issue where some users connecting from Brazil are unable to complete their account creation even after successfully passing the KWS verification step. Our investigation has confirmed that this error primarily occurs when the website language is se...
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23/04/2026
[Aviso/PT] Problema na Criação de Conta após a Verificação KWS (Resolvido)
Ola, somos a Equipe de Operacoes de MU Global. Identificamos um problema em que alguns usuários que se conectam do Brasil não conseguem concluir a criação de suas contas, mesmo após passarem com sucesso pela etapa de verificação KWS. Nossa investiga...
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22/04/2026
[Fixed] Connection Issues on Ydalir Servers 5, 6, 7, and 8 (Apr 22 01:45 UTC)
Hello. We have confirmed an issue where users are unable to connect toYdalirServers 5, 6, 7, and 8. We are currently investigating the cause and working on a fix. We sincerely apologize for any inconvenience caused by the difficulty in accessing theYdalirservers. We will do our best to identify th...
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21/04/2026
Account Suspension Due to Illegal Program
Dear Mutizens, We would like to inform our community that our team is conducting an investigation regarding using of illegal programs. Effective immediately we will suspend all accounts involved in this matter without prior warnings or exceptions from the time this notice is posted. We will con...
