noticia
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Mantenimiento
13/05/2026
[11:00 Early Open] Scheduled Maintenance on May 14th, 2026 (06:30~11:30 UTC)
Dear Mutizens, There will be scheduled maintenance performed on all servers onMay 14th,2026(UTC). Please refer to the following maintenance details. [Maintenance Schedule] 06:30 ~ 11:3011:00 (UTC) - 5hours4 hours 30 minutes ■ Maintenance Details:IDC Circuit Maintenance Thank you, MU Online Tea...
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13/05/2026
Resolution of the Character Transfer Issue from Speed Server to Midgard Server
Dear Mutizens! We have confirmed an issue affecting character transfers from Speed server to Midgard server, and this issue has now been resolved. ■ Resolved Time: May 13, 2026, 02:10 (UTC) We sincerely apologize for any inconvenience caused by this issue. If you have experienced the error and u...
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28/04/2026
[Aviso/PT] Aviso de alteração do cronograma do período de carência da verificação KWS
Ola, somos a Equipe de Operações de MU Global. Para atender às exigências do Estatuto da Criança e do Adolescente (ECA), foi implementado o sistema de verificação KWS. Atualmente, estamos em um período de carência dessa verificaç&a...
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28/04/2026
[Notice/EN] Notice of Change to the KWS Verification Grace Period Schedule
Dear Mutizens, To comply with Brazil’s Child and Adolescent Statute (ECA), the KWS verification system has been implemented. In addition, we are currently operating under a KWS verification grace period to provide a stable verification system. To provide a more stable service and minimize in...
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31/03/2026
[Notice-EN] Increase in Service Age Rating for Brazil and Introduction of KWS Verification (Edited)
Hello, this is the Global MU Operations Team. To comply with Brazil's Child and Adolescent protection law (ECA) and provide a service environment optimized for local guidelines, the minimum age rating for service access in the Brazil region will be raised to 18 years of age or older. Accordingl...
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31/03/2026
[Aviso-PT] Elevacao da Classificacao Etaria do Servico no Brasil e Introducao da Verificacao KWS (Editado)
Ola, somos a Equipe de Operacoes de MU Global. Com o objetivo de cumprir o Estatuto da Crianca e do Adolescente (ECA) do Brasil e fornecer um ambiente de servico otimizado de acordo com as diretrizes locais, a classificacao etaria minima para utilizacao do servico na regiao do Brasil sera elevad...
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10/03/2026
Atualizações aos nossos Termos de Serviço e Política de Privacidade (Data de vigência:24 de março de 2026)
Em conformidade com o Estatuto Digital da Criança e do Adolescente do Brasil (“Digital ECA”), as seguintes atualizações serão aplicadas apenas aos usuários que acessarem o Serviço a partir do território brasileiro: • Serviço ...
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21/10/2025
Global MU Online Operational Policy
Global MU Online Operational Policy 1.Definition of Operational Policy 2. Roles and Responsibilities of the GM 3.User Obligations 4.Policy on Misconduct and Abusive Behavior 5.Restoration Policy 6.Account Restriction Policy 7. Operational Policy for the Protection of GM Human Rights 8. Special Prov...
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20/08/2024
Rare Item Ticket 12+1~4 rewards list (updated on Apr 14th, 2026) (Updated)
** Please note that the exchange item list for Rare Ticket 12+1, 12+2, 12+3, and 12+4 has been updated on Apr 14th 2026. * The latest change of the reward lists can be checked in the bottom of the current notice. * If you acquire Rare Item Ticket 12+No. (12+1 ~ 12+4), please submit a CS ticket to c...
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14/03/2023
Rare Item Ticket No. 1~7 Reward list (The latest update Oct 14th, 2025)
If you acquire Rare Item Ticket, please submit CS ticket to claim your prize according to this page. Rare Item Ticket 1 Any equipment can be upgraded by 6 exceptthe following items below, - Pentagram - Blessed Archangel Weapons - Divine Archangel Weapons - 7th or higher grade ofMastery & Lege...
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13/05/2026
Resolution of the Character Transfer Issue from Speed Server to Midgard Server
Dear Mutizens! We have confirmed an issue affecting character transfers from Speed server to Midgard server, and this issue has now been resolved. ■ Resolved Time: May 13, 2026, 02:10 (UTC) We sincerely apologize for any inconvenience caused by this issue. If you have experienced the error and u...
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08/05/2026
2026 Speed Server 'Playtime Attack Event' Rewards Distribution
Dear Mutizens! We would like to inform you that'Playtime Giveaway' rewards for 2026 Speed Server Playtime Eventhave been distributed on May 8th. Distributed Rewards: - [SPEED Included] Tibetton (3Days) - [SPEED][Bound]Bless of Light(Greater)x5 Thanks for enjoying MU Online! Thank you, MU Online ...
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08/05/2026
Winner Announcement for 2026 Speed Server Ranking Event (Item Delivered)
Dear Mutizens, The 2026 Speed Server - Level Up Ranking Eventhas ended. We would like to thank each and every players who have participated and taken deep interest to this year's Speed Server. The 1st ~ 5th Ranked players of this event are as follows. Rank Character Name Reward 1 Ch...
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04/05/2026
No Scheduled Maintenance on May 5, 2026 & Package Sale Notice
Dear Mutizens, Please be informed that regular maintenance will not take place on May 5, 2026. The next maintenance schedule will be announced through a separate notice. Additionally, the ‘[SPEED] Last Burning Package’ will be available for sale without any maintenance. ■ [SPEED] Las...
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28/04/2026
[Aviso/PT] Aviso de alteração do cronograma do período de carência da verificação KWS
Ola, somos a Equipe de Operações de MU Global. Para atender às exigências do Estatuto da Criança e do Adolescente (ECA), foi implementado o sistema de verificação KWS. Atualmente, estamos em um período de carência dessa verificaç&a...
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Anuncio
28/04/2026
[Notice/EN] Notice of Change to the KWS Verification Grace Period Schedule
Dear Mutizens, To comply with Brazil’s Child and Adolescent Statute (ECA), the KWS verification system has been implemented. In addition, we are currently operating under a KWS verification grace period to provide a stable verification system. To provide a more stable service and minimize in...
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24/04/2026
Notice Regarding Measures for an Item Sale Issue at NPC Shops on the Speed Server
Hello, We have identified an issue where entry materials for a previous version of an event map are being sold at NPC shops on the Speed Server. This issue is scheduled to be fixed during next week’s maintenance. Until the fix is applied, when combining Event Map Entry Tickets, please use th...
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24/04/2026
Notice on the Deletion of Rare Item Ticket 12+ 1~4 during Maintenance on Tue, Apr 28, 2026 (UTC)
Dear Mutizens, As the deletion date for Rare Item Ticket 12+ 1~4 is approaching, we would like to inform you in advance of the schedule. Once the Rare Item Tickets are deleted, you will no longer be able to claim rewards for 12+1~4. If you still have Rare Item Ticket 12+ 1~4 in your possession, pl...
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23/04/2026
[Notice/EN] Account Creation Issue Following KWS Verification (Resolved)
Hello This is MU Online Team We have identified an issue where some users connecting from Brazil are unable to complete their account creation even after successfully passing the KWS verification step. Our investigation has confirmed that this error primarily occurs when the website language is se...
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23/04/2026
[Aviso/PT] Problema na Criação de Conta após a Verificação KWS (Resolvido)
Ola, somos a Equipe de Operacoes de MU Global. Identificamos um problema em que alguns usuários que se conectam do Brasil não conseguem concluir a criação de suas contas, mesmo após passarem com sucesso pela etapa de verificação KWS. Nossa investiga...
