Greetings,

Please note that technical issues in Mu Online can be resolved more quickly by submitting a ticket to technical issues category under Mu category on our official website.

Here is a simple guide for it.

-       Technical issues in game, webshop or anything related to Mu

1. Select Mu Online on the support page
2. Select technical issue under Mu category.

-       Technical issues related to forum or official website: www.webzen.com.

1. Select Technical Issue on the support page
2. Submit a ticket.

Thank you

Mu Support Team