MU Online Official

noticia

• Problemas Conocidos

  Chrome Browser Webstarter issue

  Greetings, Regarding Chrome Browser update, there have been an issue with receiving error message telling users to install the Webstarter when it is already installed. In order to resolve this issue, we advise you to follow the procedure from the following link: Chrome Browser support Thank you ...

  15/04/2015
• Problemas Conocidos

  [Resolved] Server connection issue

  Greetings, Currently MU is experiencing some issues with server connection, and wehave immediately set to work on resolving this issue. Please accept our deepest apologies to all Mutizens we will do everything we can to investigate and prevent further issues. Thank you for your patience. Thank ...

  15/04/2015
• Problemas Conocidos

  Regarding E-mail verification issue

  Greetings, Recently we have received reports from users who could not receive any form of verification e-mail from Webzen server. After investigation we have now resolved this issue, and we suggest you try resending the verification e-mail. If you are still encountering any issues regarding verifi...

  10/04/2015
• Problemas Conocidos

  Regarding Vietnam IP address connection issue

  Greetings, Recently there have been an issue where certain users from Vietnam who could not connect to Mu Online. Vietnam IP is currently not blocked, but we will investigate into this issue so that all Vietnamese Mutizens can enjoy MU. In order for us to resolve this, we will need a list of IP ad...

  01/04/2015
• Problemas Conocidos

  Pandora bug issue is now resolved

  Greetings, There have been issues regarding inappropriate amounts of EXP gains in Pandora mining sites, and we have received reports of certain users who have abused this. After conducting a series of thorough investigations, we have found the specific error related to this issue and have taken ap...

  31/03/2015
• Problemas Conocidos

  [Resolved] Webzen.com Website Login Issue

  This issue is now resolved. Thank you for your patience! Greetings, Mutizens! We are currently experiencing Webzen.com website login issue and working on finding a solution for the issue as we speak. Users will experience difficulty of logging into any games serviced by Webzen.com. Currently ex...

  17/03/2015
• Problemas Conocidos

  Compensation for the access issue

  Greetings,. There has been an access issue during the last weekend. We truly apologize for the inconvenience. In return for your patience, we prepared a compensation box. You can get the package for free. Only one package is available for each account. It can be purchased on webshop only. "Compe...

  16/03/2015
• Problemas Conocidos

  Max Errtel issue is now resolved

  Greetings, Recently, we have foundduplicated Max Errtelsgenerated in large numbers. After conducting a series of thorough investigations, we have found the origin of these duplicated itemsand have taken appropriate measures in order to prevent further duplications. - Duplication of Max Errtels wi...

  05/03/2015
• Problemas Conocidos

  Max Errtel Issue

  Greetings, Recently, we have found duplicated Max Errtels generated in large numbers. We are currently under investigation searching for the origin of these duplicated items. Please be aware that you are also at risk for the possession of Max Errtels. When you possess duplicated Max Errtel, your...

  02/03/2015
• Problemas Conocidos

  DDoS Issue on US IDC

  Greetings Mutizens, We are currently experiencingconnection issue on US IDC. The issue is caused by a DDoS attack to the US IDC and we are diligently trying to resolve it.Some players may experience connection issues on US server. We will do our best to reolve the issue and update progress for the ...

  24/02/2015