ประกาศ
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ประกาศ
28/4/2026
[Aviso/PT] Aviso de alteração do cronograma do período de carência da verificação KWS
Ola, somos a Equipe de Operações de MU Global. Para atender às exigências do Estatuto da Criança e do Adolescente (ECA), foi implementado o sistema de verificação KWS. Atualmente, estamos em um período de carência dessa verificaç&a...
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ประกาศ
28/4/2026
[Notice/EN] Notice of Change to the KWS Verification Grace Period Schedule
Dear Mutizens, To comply with Brazil’s Child and Adolescent Statute (ECA), the KWS verification system has been implemented. In addition, we are currently operating under a KWS verification grace period to provide a stable verification system. To provide a more stable service and minimize in...
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ประกาศ
24/4/2026
Notice Regarding Measures for an Item Sale Issue at NPC Shops on the Speed Server
Hello, We have identified an issue where entry materials for a previous version of an event map are being sold at NPC shops on the Speed Server. This issue is scheduled to be fixed during next week’s maintenance. Until the fix is applied, when combining Event Map Entry Tickets, please use th...
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ประกาศ
24/4/2026
Notice on the Deletion of Rare Item Ticket 12+ 1~4 during Maintenance on Tue, Apr 28, 2026 (UTC)
Dear Mutizens, As the deletion date for Rare Item Ticket 12+ 1~4 is approaching, we would like to inform you in advance of the schedule. Once the Rare Item Tickets are deleted, you will no longer be able to claim rewards for 12+1~4. If you still have Rare Item Ticket 12+ 1~4 in your possession, pl...
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ประกาศ
23/4/2026
[Aviso/PT] Problema na Criação de Conta após a Verificação KWS (Resolvido)
Ola, somos a Equipe de Operacoes de MU Global. Identificamos um problema em que alguns usuários que se conectam do Brasil não conseguem concluir a criação de suas contas, mesmo após passarem com sucesso pela etapa de verificação KWS. Nossa investiga...
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ประกาศ
23/4/2026
[Notice/EN] Account Creation Issue Following KWS Verification (Resolved)
Hello This is MU Online Team We have identified an issue where some users connecting from Brazil are unable to complete their account creation even after successfully passing the KWS verification step. Our investigation has confirmed that this error primarily occurs when the website language is se...
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ประกาศ
22/4/2026
[Fixed] Connection Issues on Ydalir Servers 5, 6, 7, and 8 (Apr 22 01:45 UTC)
Hello. We have confirmed an issue where users are unable to connect toYdalirServers 5, 6, 7, and 8. We are currently investigating the cause and working on a fix. We sincerely apologize for any inconvenience caused by the difficulty in accessing theYdalirservers. We will do our best to identify th...
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ประกาศ
21/4/2026
Account Suspension Due to Illegal Program
Dear Mutizens, We would like to inform our community that our team is conducting an investigation regarding using of illegal programs. Effective immediately we will suspend all accounts involved in this matter without prior warnings or exceptions from the time this notice is posted. We will con...
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ประกาศ
17/4/2026
[11:50 Open] Scheduled Maintenance on April 21st, 2026 (01:00~12:00)
Greetings, There will be scheduled maintenance performed on all servers onApril 21st,2026(UTC). Please refer to the following maintenance details. [Maintenance Schedule] 01:00 ~ 09:00 11:00 11:30 12:00(UTC) - 11hours *The website is now open. *Game server maintenance has been extended until 12:0...
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ประกาศ
16/4/2026
[Edited] Emergency Server Maintenance Announcement
Greetings MUtizens, Emergency server maintenance is scheduled to fix an issue where the login screen does not appear after selecting a server. We sincerely apologize for the inconvenience. ■ Maintenance Schedule: April 16, 2026, 03:20 ~ 04:20 04:50 ※ The server opened at 04:25 ■ Maintenance De...