ประกาศ
-
ประกาศ
For players having trouble with character transfer
Dear Mutizens, We've had few reports that character transfer is not available for some users with the error message [ Please leave the character's gens before applying for the service.] Those who are having the same issue, please send the CS ticket with below information filled out : 1) Location...
-
ประกาศ
Speed Event Server Package Distribution
Dear Mutizens, We hope you are transferring your characters to the servers of your choice. Reward pacakge is for New&Returning users only, with characters level above 500. As said, package will be like below. [New&Returning User Package] - Gold Channel Ticket (14 days) - Master Level Sc...
-
ปิดปรับปรุง
Temporary Maintenance on all Servers on 2016/11/01 (UTC)
Greetings, There will be temporary maintenance performed on all servers on 2016/11/01 (UTC) Please refer to the following maintenance details. [Maintenance Schedule] 09:14 ~ 09:40(UTC) We're investigating disconnection issue. Will deal with it quickly Thank you MU Support Team
-
ประกาศ
Compensation for server rollback
Dear Mutizens, We would like to provide compensation package for server rollback. We are very aware of this compensation box is not as big as your concern, we wish that this will help your recovery. For that, we are providing compensation box like below [Target] Those who has log in record duri...
-
ประกาศ
Character Transfer Guide
1. Character Transfer? ▶Price: FreeOnce per an account, you can buy more for 1990Wcoin. ▷Character transfer event period: 2016/11/01 ~ 2016/11/15(before maintenance) ▶You can transfer one character from Speed server to another server of your choice. (Helheim/Midgard/Titan/Asgard) ▷After the tr...
-
ปิดปรับปรุง
Scheduled Maintenance on all servers: 2016/11/01 (UTC)
Greetings, There will be scheduled maintenance performed on all servers on 2016/11/01 (UTC) Please refer to the following maintenance details. [Maintenance Schedule] 07:00 ~ 9:00 (UTC) [Patch note] - Speed Event Server closure - Character Transfer - Egg of Monsters of November *Please note, T...
-
ปิดปรับปรุง
Notice regarding blocked account during the temporary maintenance
Dear Mutizens, We've recerntly spotted abusing issue on our Webshop. Therefore, we've tracked the source of abusing and found out 65 suspiciousaccounts. We've not only blocked their accounts as well as their IPs to prevent further damage. Moreover, we also had to block accounts obtained more tha...
-
ประกาศ
Server data rollback
Dear Mutizens, We are very regret to to deliver the sad news: Server data rollback on all realm. (except Speed Event Server) Our team has recently spotted abnormal items distribution in game. The found issue was critical which could ruin in-game envrionment as well as economy. We've put our all effo...
-
ปิดปรับปรุง
[Ended] Temporary Maintenance on 2016/10/28 (UTC)
Greetings, There will be temporary maintenance on all servers on 2016/10/28 (UTC). [Maintenance Schedule] 18:50 ~ 02:43(UTC) We've currently dealing with critical issue on MU online. Sorry for the inconvenience. MU Support Team
-
ประกาศ
Speed Event Server Ranking
Greetings, Rewards for Ranking event for Speed Event Server will be distributed on 10/28 (UTC) You can find the benefit list below. There has been an issue on ranking page on event web, the benefit list might be different as-is on the page. Please submit CS ticket to us if you have an issue on ...