ประกาศ
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ปัญหาที่ทราบ
15/3/2016
Notice regarding Wcoin charge issue
Greetings, There is an issue with Wcoin charge right now. You can not charge Wcoin, if you use or have used letters below. á î à ï â Ó ä ô ç ö é œ è ş ê ß...
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ปิดปรับปรุง
15/3/2016
(Extended)Scheduled maintenance on all servers: 2016/03/15 (UTC)
Greetings, There will be scheduled maintenance performed on all servers on15March, 2016 (UTC) Please refer to the following maintenance details. [Maintenance Schedule] 06:00 ~ 09:00 (UTC) 06:00 ~ 10:30 (UTC) [Patch Note] The following bugs have been fixed: - Letter box UI message error - Option...
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ประกาศ
10/3/2016
Notice regarding NEW & RETURNING PLAYER PROMOTION
Greetings, Returning Players who are eligible for all the conditions listed in the promotion page can buy a Returning Package (0 Wcoin) from the web shop - special. New players who are eligible for all the promotion conditions will automatically receive the event Prize after the next maintenance. F...
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ประกาศ
10/3/2016
Revision of The SeasonXI guide contents
Greetings, The SeasonXI guide contents have gone through revise process. Please refer to the following details: - New Skills: Fire arrow, Fire wave, Volcano skills are deleted from the guide (excluded from the update) - Elemental System Update: Elemental Change Combination System is deleted fr...
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ปัญหาที่ทราบ
8/3/2016
In-game shop error issue
Greetings, We have confirmed that there is an in-game shop and web shop synchronization failure issue. The list of items in the in-game shop cannot be updated at the moment. Please use the web shop for purchasing new sales items. Some of the items are displayed normal in web shop, but it can be...
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ปิดปรับปรุง
7/3/2016
(Extended)Scheduled maintenance on all servers: 2016/03/08 (UTC)
Greetings, There will be scheduled maintenance performed on all servers on08March, 2016 (UTC) Please refer to the following maintenance details. [Maintenance Schedule] 01:00 ~ 09:00 (UTC) 01:00 ~ 11:00 (UTC) [Patch Notes] - Season 11 Update *Please note, The details of schedule is subject to c...
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ปิดปรับปรุง
2/3/2016
Maintenance has been completed
Greetings, The maintenance has been completed early. Thank you for your patience. MU Support team
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ปิดปรับปรุง
2/3/2016
Unscheduled Maintenance on all servers: 2016/03/02 (UTC)
Greetings, There will be an unscheduled maintenance performed on 02 March, 2016 (UTC). [Maintenance Schedule] 10:00 ~ 14:00 (UTC) [Maintenance Detail] North America IDC Network maintenance. *Please note, The details of schedule is subject to change. Thank you MU Support team
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ปิดปรับปรุง
26/2/2016
Notice regarding next week's maintenance schedule
Greetings, Due to Samiljeol, there will not be a maintenance on next week, 1 March, 2016 (UTC). *Please note, The details of schedule is subject to change. Thank you, MU Support Team
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ประกาศ
26/2/2016
Delay in Customer Service ticket process (02/27~03/01)
Greetings, There will be a delay in Customer Service ticket process during the following period, due to Samiljeol. 02/27 ~ 03/01, 2016 UTC Please note, Webzen monitoring team will be on duty 24/7 during this period. We apololgize for the delay and thank you for your patience. All CS ticket proce...
