notice
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Announcement
1st Philippine User Reward Completion
Greetings, 1st Philippine user benefits have been given! We announce winners of event for level jumping to 380 so please check if your character name is included in the list. Also, 5000 W Coin C has been given to the Philippine users moving to Valhala but please be reminded that any user who ...
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Maintenance
Scheduled maintenance on December 14, 2011 GST
There will be scheduled maintenance performed on all servers on December 14, 2011 GST. Please refer to the following maintenance details. MU Online Maintenance Details ■ Time December 14, 15:00 pm ~ 17:00 pm (2 hours ) ※Please note that time is subject to change. ■ Perform T...
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Announcement
Ban list of hack users in CS
Greetings, We permanently blocked hack users we discovered in the last Castle Siege. If you were irritated due to the disturbance of CS event, we apologize for the any inconvenience caused by hack users. Here is the ban list (Character Name) and please let us know if there were any other hack ...
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Maintenance
Scheduled maintenance on December 7, 2011 GST
There will be scheduled maintenance performed on all servers on December 7, 2011 GST. Please refer to the following maintenance details. MU Online Maintenance Details ■ Time December 7, 15:00 pm ~ 17:00 pm (2 hours ) ※Please note that time is subject to change. ■ Perform Tasks...
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Known Issues
Remote Support for log-in & web-starter issue
Greetings, In order to quickly find out solutions for the current problems, we offer remote control service for those who have any problem relevant to log-in & web-starter issue. please send us a direct inquiry following the below instruction! http://cs.webzen.com/Inquiry/DefaultInquir...
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Announcement
Remote Support - How to install Teamviewer 7
"Teamviewer" - Freeware Installation Steps (Please note that the reference images are from Teamviewer 4)You should install Teamviewer 7 Step 1: Open the ‘TeamViewer_Setup.exe’ file downloaded from the freeware site and Click on ‘Run’ as in screenshot shown above. Step 2: Default select...
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Announcement
Benefits for Philippine Users
Greetings, We apologize for the delayed response to the “Benefits for Philippine Users”. Please refer to the below schedule. 1) Rage Fighter Card & Rage Fighter’s small wing From Dec 7, 2011, RF card and wing will automatically be stored in your INBOX. We apologize for the inconven...
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Maintenance
Maintenance Compensation Completion
In case where the period of purchased cash items is over the 18 maintenance hours, we are willing to compensate you with W Coin. Compensation 1) W Coin (Expires after 7 days) for anyone who purchased cash items (only periodical items) whose period is over the maintenance hours 2) Gold Channe...
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Maintenance
Maintenance Completion
Temporary maintenancehas been completed Thank you for your patience MU Support Team
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Maintenance
Temporary Maintenance Notice
There will be a temporary maintenance Please be aware that game play is not affected by this maintenance. <MU Online Maintenance Details>■ Time November 30, 17:00 pm ~ 18:00 pm (1 Hour) ※Please note that time is subject to change. Thank youMU Support Team