notice
-
Announcement
10/22/2025
Terms of Service Updated Oct 21st, 2025
Dear Players, Our Terms of Service have been updated and will take effect on October 21, 2025. Key changes include: 1. Operational Policy Added Each game may have an Operational Policy detailing service use, restrictions, and sanctions. Members must review and comply with these policies, which wi...
-
Announcement
10/21/2025
Global MU Online Operational Policy
Global MU Online Operational Policy 1.Definition of Operational Policy 2. Roles and Responsibilities of the GM 3.User Obligations 4.Policy on Misconduct and Abusive Behavior 5.Restoration Policy 6.Account Restriction Policy 7. Operational Policy for the Protection of GM Human Rights 8. Special Prov...
-
Announcement
8/20/2024
Rare Item Ticket 12+1~4 rewards list (updated on Sep 9th, 2025) (Updated)
** Please note that the exchange item list for Rare Ticket 12+1, 12+2, 12+3, and 12+4 has been updated on Sep 9th 2025. * The latest change of the reward lists can be checked in the bottom of the current notice. * If you acquire Rare Item Ticket 12+No. (12+1 ~ 12+4), please submit a CS ticket to cl...
-
Announcement
3/14/2023
Rare Item Ticket No. 1~7 Reward list (The latest update Oct 14th, 2025)
If you acquire Rare Item Ticket, please submit CS ticket to claim your prize according to this page. Rare Item Ticket 1 Any equipment can be upgraded by 6 exceptthe following items below, - Pentagram - Blessed Archangel Weapons - Divine Archangel Weapons - 7th or higher grade ofMastery & Lege...
-
Announcement
1/30/2026
Event Inventory Reset during the maintenance on February 3rd, 2026
Greetings, There will be Event Inventory Reset during the maintenance onFebruary 3rd, 2026 (UTC). We advise you to use all your event items inside the Event Inventory before this time. **Please Note - The details of schedule is subject to change. Thank You
-
Announcement
1/27/2026
Payment Page Maintenance Completed (10:15 UTC)
Greetings, Mutizens. We are pleased to inform you that the maintenance for the Payment Page has been completed as of 10:15 (UTC). The Wcoin top-up service is now fully restored and available for use. You may now proceed with your transactions normally. Thank you for your continued patience and...
-
Announcement
1/27/2026
Server Open & Ongoing Wcoin Top-up Page Maintenance
Greetings, Mutizens. We would like to inform you that the scheduled maintenance has been successfully completed. You may access the game and play normally starting from 09:30 (UTC). However, please be advised that maintenance for the Payment Page is still ongoing. Currently, Wcoin top-up is unava...
-
Announcement
1/23/2026
2026 New Year Mysterious Ranking Event Winner announcement (1st~3rd Week)
Greetings, 2026 New Year Mysterious Ranking Eventhas ended. First of all, thank you all forplaying MU Online and participating Mysterious Ranking Event. We happily announce the 1st~5th ranked players of total accumulated score. 2026 New Year Mysterious Ranking EventWinners Rank Name Poin...
-
Announcement
1/16/2026
Notice of Upcoming Deletion of Unused Speed Server Items
Dear, Mutizens We would like to inform you that any unused Speed Server-exclusive items obtained from previous Speed Server events are scheduled for deletion during the upcoming server maintenance: Maintenance date: January 20th. Regards, MU Support Team
-
Announcement
1/16/2026
Event Inventory Reset during the maintenance on January 20th, 2026
Greetings, There will be Event Inventory Reset during the maintenance onJanuary 20th, 2026 (UTC). We advise you to use all your event items inside the Event Inventory before this time. **Please Note - The details of schedule is subject to change. Thank You
-
Announcement
1/9/2026
Long-Term Inactive Account Deletion Notice
Greetings, To ensure the safety of your personal information, Accounts that have not Logged-In to a Game or the Website for a long time will have their personal information deleted. Accounts that have their personal information deleted will be unable to Log-In to a Game or the Website and any in...
-
Announcement
12/30/2025
2025 Christmas Elemental Capsule Ranking Event Winner Announcement
Greetings, 2025 Christmas Elemental Capsule RankingEventhas ended. Thank you all forplaying MU Online and participating the event. We happily announce the 1st~50th ranked players of total accumulated score. For the ranked players of 1st~50th, please submit a CS ticket regarding your reward choic...
-
Announcement
12/30/2025
[Notice] Termination of Support for Openbucks and Gocash
Dear Mutizens This is to inform you that support for specific PRE-PAID PAYMENT METHODS will be discontinued. As of January 27th, 2026, Openbucks and Gocash will no longer be supported for MU ONLINE services. 1. Termination Schedule January 27th, 2026 (Tue), after the scheduled MAINTENANCE 2. Disc...
-
Announcement
12/4/2025
Update: MU Online Now Fully Compatible with Windows Defender
Hello, this is MU Online. We sincerely apologize for the inconvenience caused by recent issues where Windows Defender mistakenly flagged some MU Online files, making it difficult to run the game. This issue has now been resolved. If you are still experiencing difficulties launching the game, plea...
