notice
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Announcement
6/9/2026
[Notice/EN] Notice on the formal enforcement of KWS for Users in Brazil
Dear Mutizens, The KWS (Kids Web Service) service has been officially implemented to comply with Brazil’s Child and Adolescent Statute (ECA) and to provide services optimized in line with local regulations. Accordingly, users accessing from Brazil who have not completed age verification will...
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Announcement
6/9/2026
[Aviso/PT] Implementação oficial do KWS para usuários no Brasil
Olá, somos a Equipe de Operações de MU Global. O serviço KWS foi oficialmente implementado com o objetivo de cumprir o Estatuto da Criança e do Adolescente (ECA) do Brasil e oferecer serviços otimizados de acordo com as diretrizes locais. Dessa forma, os u...
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Announcement
3/31/2026
[Notice-EN] Increase in Service Age Rating for Brazil and Introduction of KWS Verification (Edited)
Hello, this is the Global MU Operations Team. To comply with Brazil's Child and Adolescent protection law (ECA) and provide a service environment optimized for local guidelines, the minimum age rating for service access in the Brazil region will be raised to 18 years of age or older. Accordingl...
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Announcement
3/31/2026
[Aviso-PT] Elevacao da Classificacao Etaria do Servico no Brasil e Introducao da Verificacao KWS (Editado)
Ola, somos a Equipe de Operacoes de MU Global. Com o objetivo de cumprir o Estatuto da Crianca e do Adolescente (ECA) do Brasil e fornecer um ambiente de servico otimizado de acordo com as diretrizes locais, a classificacao etaria minima para utilizacao do servico na regiao do Brasil sera elevad...
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Announcement
3/10/2026
Atualizações aos nossos Termos de Serviço e Política de Privacidade (Data de vigência:24 de março de 2026)
Em conformidade com o Estatuto Digital da Criança e do Adolescente do Brasil (“Digital ECA”), as seguintes atualizações serão aplicadas apenas aos usuários que acessarem o Serviço a partir do território brasileiro: • Serviço ...
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Announcement
10/21/2025
Global MU Online Operational Policy
Global MU Online Operational Policy 1.Definition of Operational Policy 2. Roles and Responsibilities of the GM 3.User Obligations 4.Policy on Misconduct and Abusive Behavior 5.Restoration Policy 6.Account Restriction Policy 7. Operational Policy for the Protection of GM Human Rights 8. Special Prov...
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Announcement
8/20/2024
Rare Item Ticket 12+1~4 rewards list (updated on May 20th, 2026) (Updated)
** Please note that the exchange item list for Rare Ticket 12+1, 12+2, 12+3, and 12+4 has been updated on May 20th 2026. * The latest change of the reward lists can be checked in the bottom of the current notice. * If you acquire Rare Item Ticket 12+No. (12+1 ~ 12+4), please submit a CS ticket to c...
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Announcement
3/14/2023
Rare Item Ticket No. 1~7 Reward list (The latest update Oct 14th, 2025)
If you acquire Rare Item Ticket, please submit CS ticket to claim your prize according to this page. Rare Item Ticket 1 Any equipment can be upgraded by 6 exceptthe following items below, - Pentagram - Blessed Archangel Weapons - Divine Archangel Weapons - 7th or higher grade ofMastery & Lege...
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Announcement
7/21/2026
Account Suspension Due to Illegal Program
Dear Mutizens, We would like to inform our community that our team is conducting an investigation regarding using of illegal programs. Effective immediately we will suspend all accounts involved in this matter without prior warnings or exceptions from the time this notice is posted. We will con...
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Announcement
7/21/2026
Notice Regarding Speed Server Plus Content
Dear MUtizens, We would like to express our sincere gratitude to everyone who participated in the Speed Server. To support players who continue their journey on the main server after transferring from the Speed Server, we have prepared a special "Speed Server Plus" event. Through the "Speed Server...
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Announcement
7/16/2026
2026 Summer Elemental Capsule Ranking Event Winner Announcement
Greetings, 2026 Summer Elemental Capsule RankingEventhas ended. Thank you all forplaying MU Online and participating the event. We happily announce the 1st~50th ranked players of total accumulated score. For the ranked players of 1st~50th, please submit a CS ticket regarding your reward choice. ...
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Announcement
6/26/2026
Mysterious Ranking Event Winner announcement (1st~3rd Week)
Greetings, Mysterious Ranking Eventhas ended. First of all, thank you all forplaying MU Online and participating Mysterious Ranking Event. We happily announce the 1st~5th ranked players of total accumulated score. 2026 New Year Mysterious Ranking EventWinners Rank Name Points Reward 1s...
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Announcement
6/9/2026
[Notice/EN] Notice on the formal enforcement of KWS for Users in Brazil
Dear Mutizens, The KWS (Kids Web Service) service has been officially implemented to comply with Brazil’s Child and Adolescent Statute (ECA) and to provide services optimized in line with local regulations. Accordingly, users accessing from Brazil who have not completed age verification will...
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Announcement
6/9/2026
[Aviso/PT] Implementação oficial do KWS para usuários no Brasil
Olá, somos a Equipe de Operações de MU Global. O serviço KWS foi oficialmente implementado com o objetivo de cumprir o Estatuto da Criança e do Adolescente (ECA) do Brasil e oferecer serviços otimizados de acordo com as diretrizes locais. Dessa forma, os u...
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Announcement
5/13/2026
Resolution of the Character Transfer Issue from Speed Server to Midgard Server
Dear Mutizens! We have confirmed an issue affecting character transfers from Speed server to Midgard server, and this issue has now been resolved. ■ Resolved Time: May 13, 2026, 02:10 (UTC) We sincerely apologize for any inconvenience caused by this issue. If you have experienced the error and u...
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Announcement
5/8/2026
2026 Speed Server 'Playtime Attack Event' Rewards Distribution
Dear Mutizens! We would like to inform you that'Playtime Giveaway' rewards for 2026 Speed Server Playtime Eventhave been distributed on May 8th. Distributed Rewards: - [SPEED Included] Tibetton (3Days) - [SPEED][Bound]Bless of Light(Greater)x5 Thanks for enjoying MU Online! Thank you, MU Online ...
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Announcement
5/8/2026
Winner Announcement for 2026 Speed Server Ranking Event (Item Delivered)
Dear Mutizens, The 2026 Speed Server - Level Up Ranking Eventhas ended. We would like to thank each and every players who have participated and taken deep interest to this year's Speed Server. The 1st ~ 5th Ranked players of this event are as follows. Rank Character Name Reward 1 Ch...
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Announcement
5/4/2026
No Scheduled Maintenance on May 5, 2026 & Package Sale Notice
Dear Mutizens, Please be informed that regular maintenance will not take place on May 5, 2026. The next maintenance schedule will be announced through a separate notice. Additionally, the ‘[SPEED] Last Burning Package’ will be available for sale without any maintenance. ■ [SPEED] Las...
