notice
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Announcement
8/20/2024
Notice regarding the Dimensional Roulette and exchange list for Rare Ticket
Greetings, Please note that the exchange list for Rare Tickets 12+1,2,3 has been updated along with the Season 19-1 2nd Update. For Ydalir users, the Mastery Items can be exchanged to lower Tier upon choice and please refer to the details at the link below. Link : Rare Ticket Exchange List Al...
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Announcement
8/20/2024
Rare Item Ticket 12+1~4 rewards list (updated at 10th of Sep, 2024)
** Please note that the exchange item list for Rare Ticket 12+1, 12+2, 12+3, and 12+4 has been changed and finalized on 10th of September . * The latest change of the reward lists can be checked in the bottom of the current notice. * If you acquire Rare Item Ticket 12+No. (12+1 ~ 12+4), please subm...
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Announcement
3/14/2023
Rare Item Ticket No. 1~7 Reward list (The latest update Oct 10th, 2024)
If you acquire Rare Item Ticket, please submit CS ticket to claim your prize according to this page. Rare Item Ticket 1 Any equipment can be upgraded by 6 exceptthe following items below, - Pentagram - Blessed Archangel Weapons - Divine Archangel Weapons - 6th or higher grade of Mastery Weapons (...
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Announcement
1/15/2025
Temporary Maintenance on January 15th, 2025 (UTC)
Greetings, There will be temporary maintenance performed on all servers on JAN 15th,2025(UTC). Please refer to the following maintenance details. [Maintenance Schedule] JAN 15th, 23:30 ~JAN 16th, 02:00(UTC) - 2hrs 30mins **Please note - The details of schedule are subject to change. Thank you...
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Announcement
1/9/2025
Long-Term Inactive Account Deletion Notice
Greetings, To ensure the safety of your personal information, Accounts that have not Logged-In to a Game or the Website for a long time will have their personal information deleted. Accounts that have their personal information deleted will be unable to Log-In to a Game or the Website and any in...
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Announcement
1/3/2025
2024 Christmas Elemental Capsule Ranking Event Winner Announcement
Greetings, 2024 Christmas Elemental Capsule RankingEventhas ended. Thank you all forplaying MU Online and participating the event. We happily announce the 1st~50th ranked players of total accumulated score. For the ranked players of 1st~50th, please submit a CS ticket regarding your reward choic...
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Announcement
1/2/2025
Regarding misleading information of New Year Mastery&Mystery Event
Greetings, Please note that the text for the event and the rewards for the ranking event had been misguided, and the event page has now been fixed on January 2nd, 2025. The event page : https://muonline.webzen.com/news/events/34506/new-year-mastery-mystery-event The misguided reward : Rank 1~...
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Announcement
12/23/2024
No Maintenance on DEC 24th, 2024 (UTC)
Greetings Mutizens, Please be aware that there will be NO maintenance on DEC 24th, 2024 (UTC). Sincerely, MU Support Team
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Announcement
12/20/2024
Account suspension regading illegal activties
Greetings MUtizens, We would like to inform that accounts suspected for illegal activities have been suspended. For a fair gaming culture, we have restricted the accounts showing abnormal gameplay or violating the policy. Also, as monitoring the game, we have noticed that some users have shown...
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Announcement
12/16/2024
Scheduled Maintenance on December 17th, 2024
Greetings, There will be scheduled maintenance performed on all servers onDEC 17th,2024(UTC). Please refer to the following maintenance details. [Maintenance Schedule] 07:00 ~09:00 (UTC) - 2hours **Please note - The details of schedule are subject to change. Thank you, MU Support Team
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Announcement
12/9/2024
Scheduled Maintenance on December 10th, 2024 (Extended)
Greetings, There will be scheduled maintenance performed on all servers onDEC 10th,2024(UTC). Please refer to the following maintenance details. [Maintenance Schedule] 07:00 ~09:00 (UTC) - 2hours ->07:00 ~09:15 (UTC) - 15mins extended **Please note - The details of schedule are subject to chan...
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Announcement
12/6/2024
Announcement regarding illegal hack program
Dear Mutizens, In recent months, we have received a number of reports through CS ticket and community regarding the use of 3rd party or illegal hack programs. First of all, we would thank all users who have submitted various reports, including screenshots and videos. Macros and hacks, as they are...
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Announcement
12/5/2024
Regarding known issues and feedbacks after Season 19-1 update (updated at 6th of December)
Dear Mutizens, Following the Season 19-1 update, we'd like to address some of the issues we have identified and received. First, we apologize for the inconvenience caused from the lack of update information and late response following the 19-1 update. In this announcement, we'd like to provide more...
