MU Online Official

Greetings,  

Regrettably, a disconnection issue had occurred during Castle Siege again. We have patched for tracking the issue last week. However, this performance will take more time to investigate. We sincerely apologize for the disconnection issue happened and we will take action to construct better protection system for the issue with our best.  

Therefore, we need more information from those who participated in the Castle Siege last week and experienced many disconnections (much more than usual) at that time.

Please write your information here and send us email with files in Mu Online folder we requested. This will help us to investigate the circumstance.

Server :        

Character :         

Required files: MuError.dmp / MuError / config  

(Those files are in Mu online folder)

Email Address: mu_error@outlook.com

*If you have a screen shot of disconnection issue, please send us the screen shot with required files. Please send us required files through the email address above.

The information will be very helpful to investigate and to get evidences fast.

Once again we sincerely apologize for any inconveniences this issue may have caused.   

Thank you 

Mu Support Team