notice
-
Known Issues
9/12/2014
"Gold channel issue" has been resolved.
"Gold channel issue" has been resolved. Some players had disconnection while we fix this issue. Due to accountrecognition,it may delay to re-access. We apologize for the inconvenience we might have brought. Compensation will be given next week for the players who already used gold channel ticket....
-
Known Issues
9/11/2014
Issue regarding Gold Channel Ticket
Greetings, Currently there is an issue regarding gold channel. We recommend you to refrain from using gold channel ticket until we announce the problem is resolved. Please note that compensation will be distributed to those who already used Gold Channel Ticket. Right now we are going under inve...
-
Known Issues
7/29/2014
CS tickets regarding technical issues
Greetings, Please note that technical issues in Mu Online can be resolved more quickly by submitting a ticket to technical issues category under Mu category on our official website. Here is a simple guide for it. - Technical issues in game, webshop or anything related to Mu Select Mu Online on ...
-
Known Issues
7/16/2014
Demon pet Issue Resolved
Greetings, We announce that Demon pet issue has been resolved. Demon pet will be available until July 25, 2014 at 100Wcoin for those who are qualified to buy it . Again we apologize for the inconvenience and thank you for your patience. Mu Support Team
-
Known Issues
5/27/2014
[Announcement] Log-In Delay Issue
Greetings, Currently there might be some users who can’t log into the game. We are experiencing instable server status thus we are working on stabilization process at the moment. We sincerely apologize for the inconvenience this may cause. Also some items on web-shop are not being displayed p...
-
Known Issues
5/27/2014
[Announcement] Unstable server issue
[Announcement] Unstable server issue
-
Known Issues
4/20/2014
Paysafecard issue
Greetings, There has been a network issue between Webzen and Paysafecard during this weekend and we sincerely apologize for any inconveniences. The issue has been fixed for our players to be able to use Wcoin charge function and this fix will be reviewed again during our next scheduled maintenance...
-
Known Issues
3/3/2014
[Notice about the issue “Item Giveaway”]
[Notice about the issue “Item Giveaway”]
-
Known Issues
1/23/2014
Periodical cash item issue after merging servers.
Dear Mu players, We regret to inform you that expired periodic cash item during server merge planned to be distributed today has been delayed. The data extraction work took longer than we expected and we plan to have all items distributed by next Sunday or Monday. We are working diligently to distri...
-
Known Issues
1/22/2014
Chrome issue
Greetings Mu Players, We regret to inform you that there’s currently an issue with Chrome not working properly while Mu is being played. We are working diligently to resolve this issue as soon as possible. Sorry for the inconvenience. Thank you MU Service Team
