notice
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Maintenance
5/13/2026
Scheduled Maintenance on May 14th, 2026 (06:30~11:30 UTC)
Dear Mutizens, There will be scheduled maintenance performed on all servers onMay 14th,2026(UTC). Please refer to the following maintenance details. [Maintenance Schedule] 06:30 ~ 11:30 (UTC) - 5hours ■ Maintenance Details:IDC Circuit Maintenance Thank you, MU Online Team
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Announcement
5/13/2026
Resolution of the Character Transfer Issue from Speed Server to Midgard Server
Dear Mutizens! We have confirmed an issue affecting character transfers from Speed server to Midgard server, and this issue has now been resolved. ■ Resolved Time: May 13, 2026, 02:10 (UTC) We sincerely apologize for any inconvenience caused by this issue. If you have experienced the error and u...
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Announcement
4/28/2026
[Aviso/PT] Aviso de alteração do cronograma do período de carência da verificação KWS
Ola, somos a Equipe de Operações de MU Global. Para atender às exigências do Estatuto da Criança e do Adolescente (ECA), foi implementado o sistema de verificação KWS. Atualmente, estamos em um período de carência dessa verificaç&a...
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Announcement
4/28/2026
[Notice/EN] Notice of Change to the KWS Verification Grace Period Schedule
Dear Mutizens, To comply with Brazil’s Child and Adolescent Statute (ECA), the KWS verification system has been implemented. In addition, we are currently operating under a KWS verification grace period to provide a stable verification system. To provide a more stable service and minimize in...
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Announcement
3/31/2026
[Notice-EN] Increase in Service Age Rating for Brazil and Introduction of KWS Verification (Edited)
Hello, this is the Global MU Operations Team. To comply with Brazil's Child and Adolescent protection law (ECA) and provide a service environment optimized for local guidelines, the minimum age rating for service access in the Brazil region will be raised to 18 years of age or older. Accordingl...
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Announcement
3/31/2026
[Aviso-PT] Elevacao da Classificacao Etaria do Servico no Brasil e Introducao da Verificacao KWS (Editado)
Ola, somos a Equipe de Operacoes de MU Global. Com o objetivo de cumprir o Estatuto da Crianca e do Adolescente (ECA) do Brasil e fornecer um ambiente de servico otimizado de acordo com as diretrizes locais, a classificacao etaria minima para utilizacao do servico na regiao do Brasil sera elevad...
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Announcement
3/10/2026
Atualizações aos nossos Termos de Serviço e Política de Privacidade (Data de vigência:24 de março de 2026)
Em conformidade com o Estatuto Digital da Criança e do Adolescente do Brasil (“Digital ECA”), as seguintes atualizações serão aplicadas apenas aos usuários que acessarem o Serviço a partir do território brasileiro: • Serviço ...
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Announcement
10/21/2025
Global MU Online Operational Policy
Global MU Online Operational Policy 1.Definition of Operational Policy 2. Roles and Responsibilities of the GM 3.User Obligations 4.Policy on Misconduct and Abusive Behavior 5.Restoration Policy 6.Account Restriction Policy 7. Operational Policy for the Protection of GM Human Rights 8. Special Prov...
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Announcement
8/20/2024
Rare Item Ticket 12+1~4 rewards list (updated on Apr 14th, 2026) (Updated)
** Please note that the exchange item list for Rare Ticket 12+1, 12+2, 12+3, and 12+4 has been updated on Apr 14th 2026. * The latest change of the reward lists can be checked in the bottom of the current notice. * If you acquire Rare Item Ticket 12+No. (12+1 ~ 12+4), please submit a CS ticket to c...
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Announcement
3/14/2023
Rare Item Ticket No. 1~7 Reward list (The latest update Oct 14th, 2025)
If you acquire Rare Item Ticket, please submit CS ticket to claim your prize according to this page. Rare Item Ticket 1 Any equipment can be upgraded by 6 exceptthe following items below, - Pentagram - Blessed Archangel Weapons - Divine Archangel Weapons - 7th or higher grade ofMastery & Lege...
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Maintenance
5/13/2026
Scheduled Maintenance on May 14th, 2026 (06:30~11:30 UTC)
Dear Mutizens, There will be scheduled maintenance performed on all servers onMay 14th,2026(UTC). Please refer to the following maintenance details. [Maintenance Schedule] 06:30 ~ 11:30 (UTC) - 5hours ■ Maintenance Details:IDC Circuit Maintenance Thank you, MU Online Team
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Announcement
5/13/2026
Resolution of the Character Transfer Issue from Speed Server to Midgard Server
Dear Mutizens! We have confirmed an issue affecting character transfers from Speed server to Midgard server, and this issue has now been resolved. ■ Resolved Time: May 13, 2026, 02:10 (UTC) We sincerely apologize for any inconvenience caused by this issue. If you have experienced the error and u...
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Patch Note
5/12/2026
Patch Notes - May 12th, 2026
Dear Mutizens, Please find the latest update details for MU Online on May 12th, 2026. ■ MU Online [Event Starts] 1. Egg of Monsters has started. [Go to Event Page] 2. Speed Server Transfer has started. Thank you. MU Support Team
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Announcement
5/8/2026
2026 Speed Server 'Playtime Attack Event' Rewards Distribution
Dear Mutizens! We would like to inform you that'Playtime Giveaway' rewards for 2026 Speed Server Playtime Eventhave been distributed on May 8th. Distributed Rewards: - [SPEED Included] Tibetton (3Days) - [SPEED][Bound]Bless of Light(Greater)x5 Thanks for enjoying MU Online! Thank you, MU Online ...
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Maintenance
5/8/2026
[09:00 Open] Scheduled Maintenance on May 12th, 2026 (07:00~09:00 UTC)
Dear Mutizens, There will be scheduled maintenance performed on all servers onMay 12th,2026(UTC). Please refer to the following maintenance details. [Maintenance Schedule] 07:00 ~ 09:00 (UTC) - 2hours Thank you, MU Online Team
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Announcement
5/8/2026
Winner Announcement for 2026 Speed Server Ranking Event (Item Delivered)
Dear Mutizens, The 2026 Speed Server - Level Up Ranking Eventhas ended. We would like to thank each and every players who have participated and taken deep interest to this year's Speed Server. The 1st ~ 5th Ranked players of this event are as follows. Rank Character Name Reward 1 Ch...
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Announcement
5/4/2026
No Scheduled Maintenance on May 5, 2026 & Package Sale Notice
Dear Mutizens, Please be informed that regular maintenance will not take place on May 5, 2026. The next maintenance schedule will be announced through a separate notice. Additionally, the ‘[SPEED] Last Burning Package’ will be available for sale without any maintenance. ■ [SPEED] Las...
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Announcement
4/28/2026
[Aviso/PT] Aviso de alteração do cronograma do período de carência da verificação KWS
Ola, somos a Equipe de Operações de MU Global. Para atender às exigências do Estatuto da Criança e do Adolescente (ECA), foi implementado o sistema de verificação KWS. Atualmente, estamos em um período de carência dessa verificaç&a...
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Announcement
4/28/2026
[Notice/EN] Notice of Change to the KWS Verification Grace Period Schedule
Dear Mutizens, To comply with Brazil’s Child and Adolescent Statute (ECA), the KWS verification system has been implemented. In addition, we are currently operating under a KWS verification grace period to provide a stable verification system. To provide a more stable service and minimize in...
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Patch Note
4/28/2026
Patch Notes - Apr 28th, 2026
Dear Mutizens, Please find the latest update details for MU Online on April 28th, 2026. ■ MU Online [Event Starts] 1. 28th MU Season Pass has started. 2. Maze of Dimensions League has started. [Issues Fixed & Misc.] 1. An issue where a previous version of material items required for event map...
