noticia
-
Anuncio
05/02/2016
Delay in Customer Service ticket process (02/05~02/10)
Greetings, There will be a delay in Customer Service ticket process during the following period, due to Lunar New Years Holiday. 02/05 ~ 02/10, 2016 UTC Please note, Webzen monitoring team will be on duty 24/7 during this period. We apololgize for the delay and thank you for your patience. All C...
-
Anuncio
19/01/2016
Possible disconnections due to Network Operation of Circuit Provider
Greetings, Due to network operation of our Circuit Provider situated in Europe and North America, There will be possible disconnections during the following period. [Operation Period] 2016/01/21 07:00 ~ 08:00,15:00~16:00 (UTC) Thank you for your understanding. Best Regards, MU Support Team
-
Anuncio
19/01/2016
ClickandBuy payment services to be terminated
Greetings, Effective January 25, 2016, ClickandBuy payment service will be closed on our billing page. Please be reminded that you will not be able to use the service from this date. Please choose other stable and better services with extra bonus Wcoin, we recommend you PayPal or Skrill instead. T...
-
Anuncio
15/01/2016
Vault deletion during recent Wcoin Attack reward distribution
Greetings, During the recent reward distribution for 2015 Christmas Wcoin Attack, many cases have been reported where player's Vault and Muun inventories were deleted completely. Please accept MU Support Team and Webzen's deepest apologies. We have started investigation regarding this error immed...
-
Anuncio
13/01/2016
Notice regarding Christmas Wcoin Attack 2
Greetings, There has been an error found with the list of users who are eligible for (100~199$) Wcoin Attack reward on this first notice. Please find the final updated user list below and fill out this survey form **ATTENTION: You must only COPY AND PASTE the MODERATED ID from the list below. We...
-
Anuncio
12/01/2016
Notice regarding Christmas Wcoin Attack
Starting from today, Rewards for 2015 Christmas Wcoin Attack will begin its distribution. Users who are eligible for Cloak of Transcendence+0+Luck+2 Options, please refer to this updated notice. Users who are eligible for4 socket full Armor set+9+Luck, please refer to the list below to check your ...
-
Anuncio
07/01/2016
Notice regarding Customer Service Ticket process delay
Greetings, We regret to announce you that there will be a delay in Customer Service Ticket process during 2016/01/07~2016/01/10 (UTC) MU Support Team will make sure to place the ticket procession in top priority immediately after this period. How do I send a Customer Service Ticket? 1. Log-in ...
-
Anuncio
05/01/2016
Book of Monster Invocation price change!
Greetings, We're excited to deliver a great news for all Mutizens who love MUUNS! Starting from 2016/01/05 today. Book of Monster Invocation's price will be permanently dropped: from 200 Wcoins to 50 Wcoins so that more players of MU Online can enjoy our cute cuddly creatures. What is Book of Mo...
-
Anuncio
21/12/2015
Skill option now exchangeable with Rare Item Ticket 9
Greetings, As of today (2015/12/21), Rare Item Ticket 9 will also be able to add Skill option 1 x Rare Item Ticket 9 = add Luck or Skill to any armor or weapon 2 x Rare Item Ticket 9 = add one excellent option on normal or excellent item Maximum number of options you can have on an item are limi...
-
Anuncio
23/11/2015
(Fixed) Incorrect price on Gold Channel Ticket
Greetings, Due to systematic error on Webshop, wrong prices had been marked for Gold Channel Ticket during last weekend. This issue is now fixed. Compensatory Wcoins have been distributed to users who have purchased the tickets with the wrong prices. We apologize for the inconvenience and thank ...
