notice
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Announcement
Mysterious Stone sales survey rewards distribution
Greetings, The rewards of Mysterious Stone sales survey have been distributed. Please note that we were not able to send rewards to those who failed to write the correct server and character name. Thank you MU Support Team
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Maintenance
Scheduled maintenance on all servers: 2016/06/07 (UTC)
Greetings, There will be scheduled maintenance performed on all servers on7June, 2016 (UTC) Please refer to the following maintenance details. [Maintenance Schedule] 06:00 ~ 09:00 (UTC) [Event] Egg of Monsters in June will be started. *Please note, The details of schedule is subject to change. ...
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Known Issues
Notice regarding connection issue
Dear Mutizens, The connectivity issue due to the regional unstablity of network has been detected. We are currently investigating on it. We apologize for any inconvenience this may have caused and thank you for your patience. MU Support Team
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Maintenance
Scheduled maintenance on all servers: 2016/05/31 (UTC)
Greetings, There will be scheduled maintenance performed on all servers on31May, 2016 (UTC) Please refer to the following maintenance details. [Maintenance Schedule] 07:00 ~ 09:00 (UTC) [Patch Note] - Bug fix - Battle core pop up image change - Event inventory Reset *Please note, The details o...
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Maintenance
Event Inventory Reset on 2016/05/31 during Maintenance
Greetings, There will bescheduledEvent inventory resetduring nextmaintenance hours on 2016/05/31. We advise you to use all your Eggs inside the Event Inventory before this time. Please refer to the image below to locate your Event Inventory. Thank you Best Regards, MU Support Team
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Known Issues
[Canceled] Notice regarding US Secured Hosting Issue
Dear Mutizens, There is a chace of temporary disconnection due to the ISP Provider Network operation used by Webzen. Thank you for understanding. [The operation period] 2016. 05. 30 07:00 ~ 09:00 (UTC) The scheduled operation has been canceled. Mu Support Team
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Announcement
Notice regarding the Mysterious Stone Sales Survey reward
Dear Mutizens, Since many of users did not submit their server/character name correctly, it takes more time to collect the reward receiver list. We are sincerely sorry for the delay in the reward distribution, and Thank you for your understanding. MU Support Team
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Announcement
Notice regarding unstable access
Dear Mutizens, Recently, there has been continuous unstablity of network services. Players form South America regions might experience connection problem due to the unstable network. Please note that those who use Speakeasy, and GigaDNS might suffer more severe access problem to the web and the gam...
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Announcement
Notice regarding the compensation for Gold Channel users
Dear Mutizens, We are sincerely sorry for those who did not received the Gold Channel Ticket 3days compensation properly. We have done additional distribution for the gold channel users who has not received compensation on 24th. Please check your inbox if your account(s) is(are) eligible for the...
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Announcement
Notice regarding Master Seal of Ascension 1day in Compensation Box
Dear Mutizen, We are sincerely sorry about the Master Seal of Ascension 1day problem. We found out the problem the item had worked as the Master Seal of Wealth. If you receive the compensation box after 2016/05/26 02:30 (UTC) the item will function normally. We apologize for any inconvenience this ...