notice
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Announcement
10/22/2025
Terms of Service Updated Oct 21st, 2025
Dear Players, Our Terms of Service have been updated and will take effect on October 21, 2025. Key changes include: 1. Operational Policy Added Each game may have an Operational Policy detailing service use, restrictions, and sanctions. Members must review and comply with these policies, which wi...
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Announcement
10/21/2025
Global MU Online Operational Policy
Global MU Online Operational Policy 1.Definition of Operational Policy 2. Roles and Responsibilities of the GM 3.User Obligations 4.Policy on Misconduct and Abusive Behavior 5.Restoration Policy 6.Account Restriction Policy 7. Operational Policy for the Protection of GM Human Rights 8. Special Prov...
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Announcement
8/20/2024
Rare Item Ticket 12+1~4 rewards list (updated on Sep 9th, 2025) (Updated)
** Please note that the exchange item list for Rare Ticket 12+1, 12+2, 12+3, and 12+4 has been updated on Sep 9th 2025. * The latest change of the reward lists can be checked in the bottom of the current notice. * If you acquire Rare Item Ticket 12+No. (12+1 ~ 12+4), please submit a CS ticket to cl...
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Announcement
3/14/2023
Rare Item Ticket No. 1~7 Reward list (The latest update Oct 14th, 2025)
If you acquire Rare Item Ticket, please submit CS ticket to claim your prize according to this page. Rare Item Ticket 1 Any equipment can be upgraded by 6 exceptthe following items below, - Pentagram - Blessed Archangel Weapons - Divine Archangel Weapons - 7th or higher grade ofMastery & Lege...
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Maintenance
2/13/2026
No Scheduled Maintenance on Feb 17th, 2026
Greetings Mutizens, Please be aware that there will be NO maintenance on February 17th, 2026(UTC). Also, please be noted that [SPEED]Last Burning Package will start on February 17th 04:00 UTC without a maintenance. If the sales time shall change, we will announce thorugh this notice in advance. ...
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Maintenance
2/11/2026
Temporary Maintenance on February 11th, 2026 (revised)
The maintenance will be held on Febraury 05:00 ~ 06:10 (UTC)
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Known Issues
2/11/2026
Issue regarding guilds name disappearance in Helheim server (resolved)
Dear Mutizens, We have confirmed an issue where all the guilds from Helheim disappeared. Please note that this issue above has been fixed on February 11th, 02:06 (UTC). Weapologize for the confusion and any inconvenience it may cause. Best regards, MU Support Team
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Announcement
2/10/2026
Patch Notes - Feb 10th, 2026
Dear Mutizens, Please find the latest update details for MU Online on Feb 10th, 2026. 1) Event Starts - Valentine's Day drop box event 2) Event Ends -Monster Soul Converter sales has ended - (Scheduled to be re-opened on Feb 24th) 3) Misc - Server stabilization Regards, MU Support Te...
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Maintenance
2/6/2026
Scheduled Maintenance on Feb 10th, 2026
Greetings, There will be scheduled maintenance performed on all servers onFebruary 10th,2026(UTC). Please refer to the following maintenance details. [Maintenance Schedule] 06:00 ~ 09:00 (UTC) - 3hours Thank you, MU Support Team
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Known Issues
2/5/2026
Issue regarding game client resourse download (resolved)
Dear Mutizens, We want to address an important issue that some of our users experienced regarding the game client. We apologize for an issue where certain users were unable to download necessary resources, which prevented the game from running properly. We are pleased to inform you that this i...
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Announcement
2/3/2026
Patch Notes - Feb 3rd, 2026
Dear Mutizens, Please find the latest update details for MU Online on Feb 3rd, 2026. 1. MU Online 1) Event Starts - Season 20 Part 2 Speed Server - 25th Season Pass - Maze of Dimensions 2) Event Ends -EXP Boost & Monster HP Decrease event -Special Sales 3) Misc - Event invent...
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Announcement
2/3/2026
Account Suspension Due to Illegal Program
Dear Mutizens, We would like to inform our community that our team is conducting an investigation regarding using of illegal programs. Effective immediately we will suspend all accounts involved in this matter without prior warnings or exceptions from the time this notice is posted. We will co...
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Announcement
1/30/2026
Event Inventory Reset during the maintenance on February 3rd, 2026
Greetings, There will be Event Inventory Reset during the maintenance onFebruary 3rd, 2026 (UTC). We advise you to use all your event items inside the Event Inventory before this time. **Please Note - The details of schedule is subject to change. Thank You
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Maintenance
1/30/2026
Scheduled Maintenance on Feb 3rd, 2026
Greetings, There will be scheduled maintenance performed on all servers onFebruary 3rd,2026(UTC). Please refer to the following maintenance details. [Maintenance Schedule] 03:00 ~ 09:00 (UTC) - 6hours Thank you, MU Support Team
