notice
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Announcement
11/4/2016
Compensation missing accounts
Dear Mutizens, Recently, we've distributed compensation (Wcoin and Goblin Point items) for those who used during the problematic period. Unfortunately, there were missing players who has to be compensated but missing from the benefit list. We are currently finalizing the missing lists and distrib...
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Announcement
11/2/2016
2nd Compensation for server rollback
Dear Mutizens, Today, we've completely distributed the compensation for those who used Wcoin or goblin point items. Please check out the below for more information. * Rollback applied period :2016/10/26 05:10(UTC) to 2016/10/28 18:50(UTC) 1) User picked up [Consumable / Wcoin items] during th...
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Announcement
11/2/2016
For players having trouble with character transfer
Dear Mutizens, We've had few reports that character transfer is not available for some users with the error message [ Please leave the character's gens before applying for the service.] Those who are having the same issue, please send the CS ticket with below information filled out : 1) Location...
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Announcement
11/2/2016
Speed Event Server Package Distribution
Dear Mutizens, We hope you are transferring your characters to the servers of your choice. Reward pacakge is for New&Returning users only, with characters level above 500. As said, package will be like below. [New&Returning User Package] - Gold Channel Ticket (14 days) - Master Level Sc...
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Maintenance
11/1/2016
Temporary Maintenance on all Servers on 2016/11/01 (UTC)
Greetings, There will be temporary maintenance performed on all servers on 2016/11/01 (UTC) Please refer to the following maintenance details. [Maintenance Schedule] 09:14 ~ 09:40(UTC) We're investigating disconnection issue. Will deal with it quickly Thank you MU Support Team
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Announcement
11/1/2016
Compensation for server rollback
Dear Mutizens, We would like to provide compensation package for server rollback. We are very aware of this compensation box is not as big as your concern, we wish that this will help your recovery. For that, we are providing compensation box like below [Target] Those who has log in record duri...
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Announcement
11/1/2016
Character Transfer Guide
1. Character Transfer? ▶Price: FreeOnce per an account, you can buy more for 1990Wcoin. ▷Character transfer event period: 2016/11/01 ~ 2016/11/15(before maintenance) ▶You can transfer one character from Speed server to another server of your choice. (Helheim/Midgard/Titan/Asgard) ▷After the tr...
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Maintenance
11/1/2016
Scheduled Maintenance on all servers: 2016/11/01 (UTC)
Greetings, There will be scheduled maintenance performed on all servers on 2016/11/01 (UTC) Please refer to the following maintenance details. [Maintenance Schedule] 07:00 ~ 9:00 (UTC) [Patch note] - Speed Event Server closure - Character Transfer - Egg of Monsters of November *Please note, T...
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Maintenance
10/31/2016
Notice regarding blocked account during the temporary maintenance
Dear Mutizens, We've recerntly spotted abusing issue on our Webshop. Therefore, we've tracked the source of abusing and found out 65 suspiciousaccounts. We've not only blocked their accounts as well as their IPs to prevent further damage. Moreover, we also had to block accounts obtained more tha...
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Announcement
10/29/2016
Server data rollback
Dear Mutizens, We are very regret to to deliver the sad news: Server data rollback on all realm. (except Speed Event Server) Our team has recently spotted abnormal items distribution in game. The found issue was critical which could ruin in-game envrionment as well as economy. We've put our all effo...
