notice
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Announcement
7/7/2009
Compensation for 6/27 Incident Completed!
Dear Mutizens, We are happy to announce that the compensation for June 26th~27th server incident has been completed.We apologize for the recent delay on the process. Please see below for the details of compensation policy. http://muonline.webzen.com/News/Notice/Default.aspx?iBS=74 Our apolog...
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Announcement
7/3/2009
Compensation Process Update
Dear MUtizens, Our sincere apologies for the delay on compensation process. Please be assured that we are making our utmost efforts to get it done ASAP. Our apologies again and thank you for your patience. Best regards, MU Support Team
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Announcement
7/1/2009
Update Notice July 01, 2009
Dear Mutizens, Please see below information on the update performed during the schedule maintenance. Performed Tasks *Golden Archer (NPC) is now in DEVIAS to give out MMOSITE's 4th Year Anniversary items. *Migraiton (Week Four) is completed*Special symbols are no longer allowed to name your c...
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Announcement
6/30/2009
Compensation Notice regarding Helheim (NEW)
We, the MU Online, would like to sincerely apologize for any inconveniences caused by the Helheim's server shutdown that occurred on June 26~June 27. For the future going, we would put our best effort to minimize and/or prevent any reoccurrence of the particular outage. At this time, we'd like t...
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Maintenance
6/30/2009
Maintenance Notice - 7/01/09
Hello, Thank you for participating in Global MU Online. Scheduled Maintenance on July 1, 2009 There will be scheduled maintenance performed on all servers on, July 1,Please refer to the following maintenance details. <MU Online Maintenance Details> ■ Time July 1, 15:00 pm ~ 18:00 pm (...
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Maintenance
6/28/2009
Temporary Maintenance on Helheim is Complete!
Dear MUtizens, A critical hardware error has occurred on the game servers and we have performed the restoration process to recover characters and items in Helheim server. We’d like to inform that because of this process, there could a type of data loss problem. We will soon post information abo...
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Maintenance
6/27/2009
Temporary Maintenance on June 28, 2009 (New)
Hello, Thank you for playing Global MU Online. We will undergo an emergency server maintenance in an attempt to restore the recent stability issue on Helheim. Please refer to the following maintenance details. ■ Time June,28 01:30 am ~ June,28 03:00 am ※Please note the time is subject to ...
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Announcement
6/27/2009
Helheim Server Error Notice
HelloWe are experiencing an error in Helheim server at the moment.Some of characters at Helheim are not showing up properly due to this error.Do not create a new character if your characters are not showing up at Helheim server. Please wait till the next notice.We are doing our best to solve this pr...
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Announcement
6/26/2009
Transaction Policy - Daily Transaction Limit!
Dear MUtizens, If you have failed to complete multiple transactions, please allow 24 hours before making another attempt. Your payment request will be denied for exceeding your daily transaction limit. Thank you.
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Announcement
6/26/2009
The purchase policy on W Coin
Dear MUtizens, Prior to purchasing W Coin, we'd like to inform you the following purchase policies for your absolute corroboration. Purchasing W Coin - Age Limit: 13 year of age or more (The same age limit applies to Webzen.com membership)- Purchasing W Coin is allowed 72 hours after the acco...
