notice
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Announcement
4/17/2015
Master All in One package released
Greetings, All in one package for master level characters has been released! With this package you can level up your character's master level so quick! [Promoion items] [Master] All in One 7days [Master] All in One 30days [Promotion period] April 17 ~ April 30, 2015 UTC Note this offer is ava...
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Announcement
4/17/2015
Regarding 6th Anniversary Redeem code abusing
Greetings, Recently, we have received reports of users who have unfairly gained Redeem event code rewards multiple times for one account. After conducting a series of thorough investigations, we have found the specific error related to this issue and have taken appropriate measures against it. - ...
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Announcement
4/16/2015
Notice regarding Ruud Abusing
Greetings, Recently, we found some players who abuses new currency 'Ruud'. We investigated users with unusual amount of Ruud in their accounts and block them. We are still investigating the Ruud issue, please be aware when you are trading Ruud with other users. Your account may get blocked due to ...
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Maintenance
4/16/2015
Temporary maintenance on april 16, 2015 UTC
Greetings, There will be temporary maintenance performed on all servers on april 16, 2015 UTC Please refer to the following maintenance details. [Maintenance Schedule] 06:00 ~ 06:30 (UTC) [Patch contents] Battle Core Event time change *Please note, the details and schedule is subject to change. ...
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Known Issues
4/15/2015
Chrome Browser Webstarter issue
Greetings, Regarding Chrome Browser update, there have been an issue with receiving error message telling users to install the Webstarter when it is already installed. In order to resolve this issue, we advise you to follow the procedure from the following link: Chrome Browser support Thank you ...
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Announcement
4/15/2015
Regarding current server disconnection
Greetings, Currently we're experiencing another server disconnection issue. We're doing everything we can in order to find the origin of this issue and resolve it. We're deeply sorry about recurring server disconnections and we will work non stop to restore them back to normal. Compensations for...
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Announcement
4/15/2015
Updated April Battle Core Schedule
Greetings, There has been some changes regarding April Battle Core Schedule 1st and 2nd round of Battle Core Tormented Square has been changed to one hour early. 1st and 2nd round of Battle Core Chaos Castle hachanged two hours early. Please refer to the schedule notice below s been Thank you MU...
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Known Issues
4/15/2015
[Resolved] Server connection issue
Greetings, Currently MU is experiencing some issues with server connection, and wehave immediately set to work on resolving this issue. Please accept our deepest apologies to all Mutizens we will do everything we can to investigate and prevent further issues. Thank you for your patience. Thank ...
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Maintenance
4/14/2015
Scheduled maintenance on April 14, 2015 UTC
Greetings, There will be scheduled maintenance performed on all servers onApril 14, 2015 UTC. Please refer to the following maintenance details. [Maintenance Schedule] 07:00 ~ 09:00 (UTC) *Please note, the details and schedule is subject to change. Thank you MU Support Team
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Known Issues
4/10/2015
Regarding E-mail verification issue
Greetings, Recently we have received reports from users who could not receive any form of verification e-mail from Webzen server. After investigation we have now resolved this issue, and we suggest you try resending the verification e-mail. If you are still encountering any issues regarding verifi...
