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Known Issues
4/10/2015
Regarding E-mail verification issue
Greetings, Recently we have received reports from users who could not receive any form of verification e-mail from Webzen server. After investigation we have now resolved this issue, and we suggest you try resending the verification e-mail. If you are still encountering any issues regarding verifi...
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Announcement
4/10/2015
Webzen.com 6th Anniversary Promotion Code Giveaway
GreetingsMUtizens, We are currently giving out promotion codes in collaboration with online game magazine websites. Visit your favorite Game Magazine Website and get Free Item Redeem Codes! Promotion Code Contents: Gold Channel 14days Skeleton Ring 14days Skeleton Pet 14days Seal of Healing 14da...
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Announcement
4/8/2015
Latest Version of Direct X Recommended
Greetings, Since season 10 update, some people might not be able to open the client. For those who can't run the client we recommend you to update direct X to the latest version. If you have any problem with running the client please submit CS ticket with screeshots. Thank you MU Support Team
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Announcement
4/7/2015
Gray Oblivion available at 1 Wcoin
Greetings, Since season 10 master skill tree has been renewed. Therefore we prepared this amazing event for everyone. Scroll of Sealed Gray Oblivion, master skill tree initialization item will be on sale at 1Wcoin for 6days. Event period: April 7 ~ April 12, 2015 UTC Event Summary: Scroll of Seal...
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Announcement
4/7/2015
Notice about entering Battle Core
Greetings, Currently entering Battle Core through NPC Ellin is disabled temporarily. If you would like to enter Battle Core Please follow the steps below. 1. Click on the "Start" button on our official website. 2. Run another client. 3. Choose Battle Core server to enter. We apologize for the...
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Maintenance
4/6/2015
Scheduled maintenance on April 07, 2015 UTC
Greetings, There will be scheduled maintenance performed on all servers on April 7, 2015 UTC. Please refer to the following maintenance details. [Maintenance Schedule] 05:00 ~ 10:00 (UTC) *Please note, the details and schedule is subject to change. Thank you MU Support Team
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Announcement
4/2/2015
Notice about Event Inventory
Greetings, Event inventory where you store eggs drop from the monsters such as moon rabit or golden goblin will be reset on April 7. Therefore we recommend you to use all the eggs stored in your event inventory before then. Please note "event inventory" is the inventory that you can open by clickin...
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Announcement
4/2/2015
Regarding Chaos Card Gold Exchange
Greetings, We would like to inform you exchanging Chaos Card Gold may takes time. Since so many users participated in the event currently it is being delayed to exchange Chaos Card Gold. Please note we will be exchanging the cards as soon as possible. Thank you for understanding and your patience. ...
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Known Issues
4/1/2015
Regarding Vietnam IP address connection issue
Greetings, Recently there have been an issue where certain users from Vietnam who could not connect to Mu Online. Vietnam IP is currently not blocked, but we will investigate into this issue so that all Vietnamese Mutizens can enjoy MU. In order for us to resolve this, we will need a list of IP ad...
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Known Issues
3/31/2015
Pandora bug issue is now resolved
Greetings, There have been issues regarding inappropriate amounts of EXP gains in Pandora mining sites, and we have received reports of certain users who have abused this. After conducting a series of thorough investigations, we have found the specific error related to this issue and have taken ap...
