ประกาศ
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ประกาศ
24/4/2026
Notice Regarding Measures for an Item Sale Issue at NPC Shops on the Speed Server
Hello, We have identified an issue where entry materials for a previous version of an event map are being sold at NPC shops on the Speed Server. This issue is scheduled to be fixed during next week’s maintenance. Until the fix is applied, when combining Event Map Entry Tickets, please use th...
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ประกาศ
23/4/2026
[Notice/EN] Account Creation Issue Following KWS Verification (Resolved)
Hello This is MU Online Team We have identified an issue where some users connecting from Brazil are unable to complete their account creation even after successfully passing the KWS verification step. Our investigation has confirmed that this error primarily occurs when the website language is se...
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ประกาศ
23/4/2026
[Aviso/PT] Problema na Criação de Conta após a Verificação KWS (Resolvido)
Ola, somos a Equipe de Operacoes de MU Global. Identificamos um problema em que alguns usuários que se conectam do Brasil não conseguem concluir a criação de suas contas, mesmo após passarem com sucesso pela etapa de verificação KWS. Nossa investiga...
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ประกาศ
22/4/2026
[Fixed] Connection Issues on Ydalir Servers 5, 6, 7, and 8 (Apr 22 01:45 UTC)
Hello. We have confirmed an issue where users are unable to connect toYdalirServers 5, 6, 7, and 8. We are currently investigating the cause and working on a fix. We sincerely apologize for any inconvenience caused by the difficulty in accessing theYdalirservers. We will do our best to identify th...
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ประกาศ
10/3/2026
Atualizações aos nossos Termos de Serviço e Política de Privacidade (Data de vigência:24 de março de 2026)
Em conformidade com o Estatuto Digital da Criança e do Adolescente do Brasil (“Digital ECA”), as seguintes atualizações serão aplicadas apenas aos usuários que acessarem o Serviço a partir do território brasileiro: • Serviço ...
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ประกาศ
22/10/2025
Terms of Service Updated Oct 21st, 2025
Dear Players, Our Terms of Service have been updated and will take effect on October 21, 2025. Key changes include: 1. Operational Policy Added Each game may have an Operational Policy detailing service use, restrictions, and sanctions. Members must review and comply with these policies, which wi...
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ประกาศ
21/10/2025
Global MU Online Operational Policy
Global MU Online Operational Policy 1.Definition of Operational Policy 2. Roles and Responsibilities of the GM 3.User Obligations 4.Policy on Misconduct and Abusive Behavior 5.Restoration Policy 6.Account Restriction Policy 7. Operational Policy for the Protection of GM Human Rights 8. Special Prov...
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ประกาศ
20/8/2024
Rare Item Ticket 12+1~4 rewards list (updated on Apr 14th, 2026) (Updated)
** Please note that the exchange item list for Rare Ticket 12+1, 12+2, 12+3, and 12+4 has been updated on Apr 14th 2026. * The latest change of the reward lists can be checked in the bottom of the current notice. * If you acquire Rare Item Ticket 12+No. (12+1 ~ 12+4), please submit a CS ticket to c...
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ประกาศ
14/3/2023
Rare Item Ticket No. 1~7 Reward list (The latest update Oct 14th, 2025)
If you acquire Rare Item Ticket, please submit CS ticket to claim your prize according to this page. Rare Item Ticket 1 Any equipment can be upgraded by 6 exceptthe following items below, - Pentagram - Blessed Archangel Weapons - Divine Archangel Weapons - 7th or higher grade ofMastery & Lege...
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ประกาศ
24/4/2026
Notice Regarding Measures for an Item Sale Issue at NPC Shops on the Speed Server
Hello, We have identified an issue where entry materials for a previous version of an event map are being sold at NPC shops on the Speed Server. This issue is scheduled to be fixed during next week’s maintenance. Until the fix is applied, when combining Event Map Entry Tickets, please use th...
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ประกาศ
23/4/2026
[Notice/EN] Account Creation Issue Following KWS Verification (Resolved)
Hello This is MU Online Team We have identified an issue where some users connecting from Brazil are unable to complete their account creation even after successfully passing the KWS verification step. Our investigation has confirmed that this error primarily occurs when the website language is se...
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ประกาศ
23/4/2026
[Aviso/PT] Problema na Criação de Conta após a Verificação KWS (Resolvido)
Ola, somos a Equipe de Operacoes de MU Global. Identificamos um problema em que alguns usuários que se conectam do Brasil não conseguem concluir a criação de suas contas, mesmo após passarem com sucesso pela etapa de verificação KWS. Nossa investiga...
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ประกาศ
22/4/2026
[Fixed] Connection Issues on Ydalir Servers 5, 6, 7, and 8 (Apr 22 01:45 UTC)
Hello. We have confirmed an issue where users are unable to connect toYdalirServers 5, 6, 7, and 8. We are currently investigating the cause and working on a fix. We sincerely apologize for any inconvenience caused by the difficulty in accessing theYdalirservers. We will do our best to identify th...
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ประกาศ
21/4/2026
Account Suspension Due to Illegal Program
Dear Mutizens, We would like to inform our community that our team is conducting an investigation regarding using of illegal programs. Effective immediately we will suspend all accounts involved in this matter without prior warnings or exceptions from the time this notice is posted. We will con...
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ประกาศแพตช์
21/4/2026
Patch Notes - Apr 21st, 2026
Dear Mutizens, Please find the latest update details for MU Online on Apr 21st, 2026. ■ MU Online [Event Starts] 1. 2026 Speed Server has started. [Event Ends] 1. Egg of Monsters 2. 2026 Spring Festival 1) Collect Your Blossom 2) EXP Boost Event 3) Spring Sales 3. Chaos Goblin's Bomb Package Sale...
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ประกาศ
17/4/2026
[11:50 Open] Scheduled Maintenance on April 21st, 2026 (01:00~12:00)
Greetings, There will be scheduled maintenance performed on all servers onApril 21st,2026(UTC). Please refer to the following maintenance details. [Maintenance Schedule] 01:00 ~ 09:00 11:00 11:30 12:00(UTC) - 11hours *The website is now open. *Game server maintenance has been extended until 12:0...
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ประกาศ
16/4/2026
[Edited] Emergency Server Maintenance Announcement
Greetings MUtizens, Emergency server maintenance is scheduled to fix an issue where the login screen does not appear after selecting a server. We sincerely apologize for the inconvenience. ■ Maintenance Schedule: April 16, 2026, 03:20 ~ 04:20 04:50 ※ The server opened at 04:25 ■ Maintenance De...
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ประกาศ
16/4/2026
Notice Regarding an Issue Preventing Game Reconnection
Hello, We are currently investigating an issue where players are unable to reconnect after exiting the game. On the server selection screen, the login screen does not appear, preventing reconnection. Players who are already connected can continue playing normally; however, once you log out, you wi...
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ประกาศแพตช์
14/4/2026
Patch Notes - Apr 14th, 2026
Dear Mutizens, Please find the latest update details for MU Online on Apr 14th, 2026. 1. MU Online 1) Event Starts - 2026 Speed Server Pre-event Regards, MU Support Team
