ประกาศ
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ปัญหาที่ทราบ
19/10/2017
Regarding Connection Issue in game (RESOLVED)
Greetings, A server disconnection occurred on October 18, 2017 21:30 PM (UTC). The team is well aware of the issue and are closely communicating with the technical team to have the issue fixed the soonest time possible. Please stay tuned to our official website to get updated regarding the situat...
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ปัญหาที่ทราบ
23/6/2017
Regarding Rare Item Ticket 9 Issue
Greetings! We have found out that there was a bug in certain Rare Item Ticket 9. We sincerely apologize for any inconvenience caused by the disappearance of Rare item Ticket 9. We have prepared a compensation box for Mutizens who got affected by this issue. If you are one of those players please che...
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ปัญหาที่ทราบ
2/6/2017
Connection Issue on 6/1 Compensation Announcement
Greetings MUtizens! We apologize for any inconvenience caused by the disability that occurred on June 1st. We have prepared a TMC(Temporary Maintenance Compensation) BOX for Mutziens. You can purchase TMC Box in both Webshop and Ingame Shop for 0Wcoin. **Please note - You can only purchase TMC Box...
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ปัญหาที่ทราบ
2/6/2017
Regarding Roullet Ranking Reward Issue
Greetings Mutizens! Currently, the reward for the 1st to 4th Ranker in the roulette rankings is delayed. For Roulette Ranking Event Reward Distribution, please kindly send us CS ticket with your character name and server that you want to receive rewards. We will do our best to reward as fast as we...
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ปัญหาที่ทราบ
1/6/2017
Regarding Connection Issue UPDATE! (06/01/2017)
Greetings MUtizens! Please be informed that our developers are continuously working on the issue and we are glad to inform you that we are gaining a steady progress. Our effort in fixing the issue is still on-going and we are fully aware that there are players who are still affected by this connecti...
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ปัญหาที่ทราบ
31/5/2017
Regarding Connection Issue
Greetings MUtizens! MU Online is currently experiencing an unstable connection issue. Please be informed that we are aware of the issue and are working on it. Please stand by for our official announcement once the issue has been resolved. We sincerely apologize for any incovenience this may have ca...
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ปัญหาที่ทราบ
23/5/2017
Timed Mastery Weapon Providing Issue (Modified)
Dear Mutizens, We found error regarding Timed Mastery Weapon Box. Also, items below will be unavailable in both Webshop and In-game Shop as of May 23 09:00 (UTC). If it is fixed, we'll announce by notice. The Timed Mastery Weapon Box can be bought in both Webshop and In-game Shop as of May 23 10:00...
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ปัญหาที่ทราบ
15/2/2017
Regarding Reward in Valentine's Day Roulette (Issues have been Fixed)
Dear Mutizens, We would like to deliver some new updates on Event Page. Kindly Check the below: 1. Goblin Point Roulette - Dimensional Key + 100 GP -> Dimensional Key400 GP When you get Dimentional Key and 100 Goblin point from Goblin Point Roulette, eventually, you will get 400 Goblin Poin...
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ปัญหาที่ทราบ
7/2/2017
An issue regarding Valentine's Day Muun Box (Wizardry Stone) has been resolved.
Dear Mutizens, The issue regarding Valentine's Day Muun Box (Wizardry Stone) has been resolved during the scheduled maintenance on 02/07/2017. (ALinkto the previous notice regarding Muun Box). From now on, you can excahnge Wizardry Stone from NPC monica without re-logging. Now it's time to have y...
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ปัญหาที่ทราบ
29/12/2016
Regarding Disconnection Issues on 12/28 (UTC)
Dear Mutizens, There were disconnection issue regarding log in and purchase in cashshop at Dec 28 13:29~14:01 and 15:10~17:32. We sincerely apologize for the inconvenience that everyone experienced. We are aware of the connectivity issue that happened earlier. We would like to inform everyone that t...
