ประกาศ
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ปัญหาที่ทราบ
[Workaround] Temporary Website Login Issue
Greetings, As we are receiving several reports regarding the Log-in problem with our official website, we would like to express our sincere apologies first. Also it is confirmed that is just a temporary issue and there is a workaround resolution that we would like to share until we fix it permanent...
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ปัญหาที่ทราบ
Explanations for recent issues
Greetings, While roaming around MU forum and Facebook, we got some issues to be explained. Therefore, we would like to help Mutizens understand by clarifying those issues. 1) Confusion about making a group to participate in PVP tournament As we mentioned, we are going to hold PVP tournament in ne...
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ปัญหาที่ทราบ
Solution for Launcher issue
[Notice] Solution for Launcher issue
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ปัญหาที่ทราบ
Additional compensation for log in issue was given
Greetings Additional compensation for one day was given to users who were using cash items while the issue was occurring between 17th~19th Jan 2012 for approximate 9hours. We apologize for your inconvenience. Thank you for your understanding and patience. MU Support team
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ปัญหาที่ทราบ
Compensation for Webstarter issue was given.
Greetings. Compensation for one day was given to users who were using cash items while the issue was occurring.We apologize for your inconvenience. Thank you for your understanding and patience. MU Support Team
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ปัญหาที่ทราบ
Log in issue solution
Greetings, Eventually, gameplay works. However, we are sincerely regret to inform you that the server could be unstable. MU Support Team is putting full resources to find the solution and resolve on this issue.We will post a notice as soon as this issue is solved. Again, we apologize for the unst...
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ปัญหาที่ทราบ
Apologize for Webstarter issue has occurred
We apologize for your inconvenience.Webstarter issue has occurred and thus, error code 0 is shown when you try to log in to homepage.We are working on this issue and will fix it as soon as possible.There will be temporary maintenance performed on all servers. Please let us know if you have any furt...
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ปัญหาที่ทราบ
Log in sissue Compensation Notice
Greetings,Log in problem, having occurred from Jan 13, 2012 00:00 GST to Jan 13, 2012 16:00 GST, caused a major disruption of game play for almost 16 hours.In case where you used or you were using any periodical items over the time period, we are willing to compensate for the lost period.Compensatio...
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ปัญหาที่ทราบ
RARE ITEM TICKET DISPLAY ISSUE
We apologize for the confusion caused by a display error of rare item tickets. Please refer to the below screenshot in order to check if the rare item ticket you have is right ticket. Then, please send us a direct inquiry with right item descriptions you want to receive. 1 - Rare Item Ticke...
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ปัญหาที่ทราบ
[Fixed] MU- Security Card Issue
Greetings, We sincerely apologize for the inconvenience about the log in problem caused by Security Cardmalfunction. We are currently doing ourbest to solve this problem and willimmediately let you knowwhen this problem is resolved. Once again, we are sorry for the inconvenience this ma...