ประกาศ
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ปัญหาที่ทราบ
23/2/2015
Helheim server issue
Greetings, We have found channels 3,6,8,9 of Helheim server has disappeared. We are aware of this issue and doing everything we can to resolve it as soon as possible. Deepest apologies for any inconvenience this might have caused. Thank you, MU Support Team
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ปัญหาที่ทราบ
11/2/2015
Compensation for recent gold channel issue
Greetings, Compensation for recent gold channel issue has been distributed. Note the comepensation consists of two "gold channel ticket 1day." We would like to announce that the recent gold channel issue has been resolved and we will do our best to prevent any future problem including gold channe...
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ปัญหาที่ทราบ
9/2/2015
GOLD CHANNEL ISSUE
Greetings, We found some users are currently experiencing gold channel error. Note we are aware of the issue and trying to resolve it as soon as possible. Compensation related this issue will be distributed accordingly as soon as the problem is solved. We apologize for the inconveience this migh...
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ปัญหาที่ทราบ
22/1/2015
Compensation for the recent gold channel issue
Greetings, Compensation we promised for the recent gold channel issue: disconnection and no charge info, has been distributed. We distributed gold channel ticket 3days as a compensation so please check your in-box. We distributed the compensation according to the data reagarding use ofgold channel ...
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ปัญหาที่ทราบ
19/12/2014
Notice - Skrill Issue
Greetings, Currently we are having unexpected error on Skrill. We are currently working on the issues, and untill the issue is solved we will closed the payment method. We will do our best to fix the issues, and we apologize for your inconvenience. Thank you, MU Support Team
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ปัญหาที่ทราบ
12/12/2014
Issue on Christmas Attendance Event (resolved)
Greetings, Currently Christmans Attendance Event is not working properly. When you try to get a stamp following message pops up: "This are is only for character level 100 and above." We are now trying to resolve this problem as soon as possible. We sincerely apoligize for the inconvenience and c...
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ปัญหาที่ทราบ
11/11/2014
Notice regarding roomy event icon issue
Greetings, I'd like to inform you regarding roomy event icon issue. There is Roomy event icon on left side of screen. But it is just display problem. 'Egg of monster event' is activated. If you click the roomy icon, event inventory will be open, but it's Muun inventory. Sorry for confusing you. ...
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ปัญหาที่ทราบ
4/11/2014
Server Connection Issue
Greetings, Currently some users can not connect to servers after they select the server. We are currently working on to resolve this problem. We are sorry for any inconveniences this may would cause. Thank you. MU Support Team
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ปัญหาที่ทราบ
16/9/2014
Compensation for the recent gold channel issue has been distributed.
Compensation for the recent gold channel issue has been distributed. The compensation is distributed to those who failed to connect to gold channel and disconnected from it. Please check your in-box for the compensation. We apologize for the inconvenience. Thank you Mu Support Team
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ปัญหาที่ทราบ
12/9/2014
"Gold channel issue" has been resolved.
"Gold channel issue" has been resolved. Some players had disconnection while we fix this issue. Due to accountrecognition,it may delay to re-access. We apologize for the inconvenience we might have brought. Compensation will be given next week for the players who already used gold channel ticket....
