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Known Issues
10/28/2015
(Resolved) Issues regarding Pumpkin of Luck in the event inventory.
Greetings, Halloween event has been fixed. Pumpkin of Luck from the monsters are put into the inventory and work normally. Flame Ghost can be shown on the fields now. But there is some issue with the Pumpkin of Luck obtained before the temporary maintenance on Halloween Event. These pumpkins are ...
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Maintenance
10/28/2015
Temporary maintenance on Halloween Event: October 28, 2015 UTC
Greetings, There will be temporary maintenance performed on Halloween Event on October 28, 2015 UTC Please refer to the following maintenance details. [Maintenance Schedule] 09:10 ~ 09:30 (UTC) *Please note, The details of schedule is subject to change. Thank you MU Support Team
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Known Issues
10/27/2015
Issue regarding Halloween Event (Resolved)
Greetings, Currently there is an on-going issue with Halloween Event. We're in the middle of locating the origin of the problem, and this issue will be resolved through temporary maintenance scheduled on 2015/10/28. [Issue Details] Dropping the Pumpkin of Luck does not render any event rewards....
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Maintenance
10/27/2015
(Extended) Scheduled maintenance on all servers: 27 October, 2015 UTC
Due to disconnection issue, today's maintenance will be extended. We apologize for the inconvenience and thank you for your patience. Greetings, There will be scheduled maintenance performed on all servers on 27 October, 2015 UTC Please refer to the following maintenance details. [Maintenance Sch...
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Maintenance
10/23/2015
Scheduled Event Inventory Reset during 10/27 Maintenance hours.
Greetings, Event Inventory of all characters will be reset during the next maintenance, scheduled for 27 October, 2015 UTC. We advise you to use up all items such as Muun Eggs inside the event inventory before the reset. Please refer to the following image indicating the location of Event Invento...
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Maintenance
10/19/2015
Scheduled maintenance on all servers: 20 October, 2015 UTC
Greetings, There will be scheduled maintenance performed on all servers on 20 October, 2015 UTC Please refer to the following maintenance details. [Maintenance Schedule] 07:00 ~ 09:00 (UTC) *Please note, The details of schedule is subject to change. Thank you MU Support Team
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Announcement
10/16/2015
Important guidelines for game video creation!
Greetings, We want to address and clarify an interesting and important topic today: Video creation based on our games! We are of course always happy and proud to see great videos produced by you, our players. It’s fantastic to see the creativity, dedication and talent you display and are will...
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Maintenance
10/13/2015
Scheduled maintenance on all servers: 13 October, 2015 UTC
Greetings, There will be scheduled maintenance performed on all servers on 13 October, 2015 UTC Please refer to the following maintenance details. [Maintenance Schedule] 07:00 ~ 09:00 (UTC) *Please note, The details of schedule is subject to change. Thank you MU Support Team
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Announcement
10/7/2015
Delay in Customer Service ticket process (10/08~10/11)
Greetings, There will be a delay in Customer Service ticket process during the following period, due to Korean national holiday, Hangul Day. 10/08 ~ 10/11, 2015 UTC Please note, Webzen monitoring team will be on duty 24/7 during this period. We apololgize for the delay and thank you for your pa...
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Maintenance
10/5/2015
Scheduled maintenance on all servers: 6 October, 2015 UTC
Greetings, There will be scheduled maintenance performed on all servers on 6 October, 2015 UTC Please refer to the following maintenance details. [Maintenance Schedule] 07:00 ~ 09:00 (UTC) [Patch Details] - Egg of Monsters October - Event Pop-up image replacement - Bug Fixes *Please note, The de...
