MU Online Official

notícia

• Problemas Conhecidos

  Issue regarding game client resourse download (resolved)

  Dear Mutizens, We want to address an important issue that some of our users experienced regarding the game client. We apologize for an issue where certain users were unable to download necessary resources, which prevented the game from running properly. We are pleased to inform you that this i...

  05/02/2026
• Problemas Conhecidos

  [Notice] Window Security Misdiagnosing Issue

  Dear Mutizens, Currently, we have confirmed an issue where the game cannot be executed because Windows Security is misdiagnosing a MU Online file, and we are providing this notice. We are currently investigating this issue and will do our best to inform you through a notice as soon as it is res...

  02/12/2025
• Problemas Conhecidos

  Goblin Points Reimbursement and Apology Gift for Glorious Wing Box X10 Purchases

  Dear Mutizens We are writing to inform you that we have completed the reimbursement of Goblin Points to all users who purchased the Glorious Wing Box X10 during the affected period as below: - Affected Purchase Time (UTC): 2025-11-14 17:20 ~ 2025-11-18 04:44 As a token of our sincere apology fo...

  20/11/2025
• Problemas Conhecidos

  Additional Item Retrieval from abnormally obtained items from Glorious Wing Box

  Dear Mutizens, We would like to provide an update regarding the issue with [GP] Glorious Wing Box X10. Currently, items that were abnormally obtained from [GP] Glorious Wing Box X10 will be retrieved in stages as outlined below: ■ Start Period for Retrieval of abnormally obtained items: 2025-11-19 ...

  19/11/2025
• Problemas Conhecidos

  [Notice] Update on '[GP] Glorious Wing Box X10' Issue

  Dear Mutizens, First and foremost, we sincerely apologize for the inconvenience caused by the issue related to the '[GP] Glorious Wing Box X10' from Mystic Gift Box event. The issue occurred during the following period: (UTC) 2025-11-14 17:20 ~ 2025-11-18 04:44 Issue Details: Users are abnormally...

  18/11/2025
• Problemas Conhecidos

  Issue regarding '[GP]Glorious Wing Box X10'

  Dear MUtizens, We are writing to inform you of a temporary issue affecting the item '[GP]Glorious Wing Box X10'. We have identified that users are abnormally receiving same type of items when opening this package. The '[GP]Glorious Wing Box X10' has been removed from the in-game Goblin Point shop ...

  18/11/2025
• Problemas Conhecidos

  IMPORTANT: Speed Server Pre-Event Reward Issue (Resolved)

  Greetings, We've received reports that some of you are experiencing an issue where your Speed Server Pre-Event rewards are showing as expired. Please know that we are fully aware of this problem and sincerely apologize for any inconvenience this may have caused. Rest assured, we are actively work...

  23/07/2025
• Problemas Conhecidos

  Issue Regarding MU Lite Android advertisement display (resolved on July 9th)

  Greetings, We would like to inform you that currently MU Lite is unavailable for claiming advertisement rewards on Android devices. Our team is actively investigating the problem, and we will provide updates as soon as we have more information. We sincerely apologize for any inconvenience this...

  08/07/2025
• Problemas Conhecidos

  MU Lite temporary server restart due to 1st week reward issue

  Greetings, We have identified bug in Mu Lite where users are receiving Bless of Light (Greater) instead of Tempest Muun Lion Mask after acquiring 200 pts in MU Lite Infinity Tower Event. In order to fix this issue it requires a server restart on June 11th 05:20 UTC andis expected to take approximat...

  11/06/2025
• Problemas Conhecidos

  Issue regarding 'All in one Package(7days)' (resolved)

  Dear MUtizens, Please note that users who purchased '[Normal/Master]All in one Package(7Days)' had been given Talisman of Ascension1(7Days) instead of 'Talisman of Ascension3(7Days)' as said in The Golden Colossus event announcement. This issue above has been fixed on June 11th, 03:45 UTC and users...

  11/06/2025