notícia
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Problemas Conhecidos
10/12/2019
Castle Siege issue in NEW Midgard Server
Dear Mutizens, Currently we have found the issue that the Castle Siegefor NEW Midgard Server. [Maintenance Schedule] 03:30 ~ 03:40 (UTC) - Patch : Current Schedule will be stopped. We will soon fix the schedule during the scheduledmaintenanceand redistribute used Sign of the Loadfor the regardin...
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Problemas Conhecidos
18/10/2019
Worldpay payment delay issue
Dear Players, Please be informed that you may experience Worldpay payment processing delay. If you have not received Wcoin after your Worldpay payments are completed, please do not hesitate to send us a CS ticket. Please accept our sincere apologies for any inconvenience you may have experienced i...
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Problemas Conhecidos
23/08/2019
Compensation for Speed Event Server Account Block Issue
Dear Mutziens, As we have mentioned on earlier notice, our team is conducting investigation regarding potential illegal activity in our Speed Server.We would like to apologize forinconvenience. We would like to offer a compensation package as an apology. From August 23 03:00 to August 27Before M...
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Problemas Conhecidos
22/08/2019
Speed Event Server Account Block Issue
Greetings MUtizens, We would like to inform our community that our team is conducting investigation regarding potential illegal activity in our Speed Server. We have identified the possible common denominators of players whom are possibly taking advantage in the game. An immediate locking of the acc...
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Problemas Conhecidos
20/06/2019
Magical Gold Box issue has been fixed
Greetings MUtizens, There has been an issue that the Wizard Ring item from Magical Gold Box disappears when taking out the item from the storage. The issue has been fixed and the players who have already purchased and used the package will receive the Wizard Ring item again. We deeply apologize for ...
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Problemas Conhecidos
04/06/2019
Cash shop issue has been fixed
Greetings MUtizens, Recently some items on the cash shop were missing or causing error when trying to purchase. Currently the error has been fixed and the missing items are back. If you have encountered the issue before, please try again. Also, please do not hesitate to contact us when you find any ...
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Problemas Conhecidos
22/05/2019
Webshop issue will be fixed on the next maintenance
Greetings MUtizens, Currently there is an issue that the Skill Enhancement Tree Initialization function on the webshop is not working properly. The issue will be fixed by the next maintenance. If you have already purchased the Skill Enhancement Tree Initialization coupon, please bear with us as our ...
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Problemas Conhecidos
19/04/2019
Issue - Personal store
Greetings MUtizens, There was an issue ofgame freezeon the personal store. It happens when the shop name containsspecific symbol. Issue is now fixed and it can be resolved by restarting the client. (If you were playing on multi-client, all client must be restarted.) Sincerely, MU Online Support ...
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Problemas Conhecidos
02/04/2019
Current Issue - Scroll
Greetings MUtizens, Currently there is an issue that "Scroll of Battle+[Master] Scroll of Battle" or "Scroll of Strength+[Master] Scroll of Strengthener" can be used simultaneously. The issue will be fixed by next maintenance. After the maintenance it will NOT be possible to use both normal and ma...
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Problemas Conhecidos
22/03/2019
Issue Fix regarding Arca War Registration
Greetings MUtizens, Please be informed that the recent issue occured with NPC Sir Lesnar has been fixed on 22 March, 2019 (UTC). If you are online to MU Online, please reaccess to the game to apply the new patch. Thank you, MU Online Support Team
