MU Online Official

notícia

• Problemas Conhecidos

  Winner Announcement Schedule Delayed Due to Corona Issue

  Dear Players, Please be informed that due to corona issue Winner Announcement of Roulette Ranking Event will be delayed. We apologize for any inconvenience caused. Best regards, MU Support Team

  25/02/2020
• Problemas Conhecidos

  Sign of the Load have been distributed for NEW Midgard Castle Siege issue

  Dear Mutizens, We have redistribute used Sign of the Loadfor the regarding event to Guild Master. We deeply apologize for the inconvenience it has caused. Thank you, Your WEBZEN Team

  17/12/2019
• Problemas Conhecidos

  Castle Siege issue in NEW Midgard Server

  Dear Mutizens, Currently we have found the issue that the Castle Siegefor NEW Midgard Server. [Maintenance Schedule] 03:30 ~ 03:40 (UTC) - Patch : Current Schedule will be stopped. We will soon fix the schedule during the scheduledmaintenanceand redistribute used Sign of the Loadfor the regardin...

  10/12/2019
• Problemas Conhecidos

  Worldpay payment delay issue

  Dear Players, Please be informed that you may experience Worldpay payment processing delay. If you have not received Wcoin after your Worldpay payments are completed, please do not hesitate to send us a CS ticket. Please accept our sincere apologies for any inconvenience you may have experienced i...

  18/10/2019
• Problemas Conhecidos

  Compensation for Speed Event Server Account Block Issue

  Dear Mutziens, As we have mentioned on earlier notice, our team is conducting investigation regarding potential illegal activity in our Speed Server.We would like to apologize forinconvenience. We would like to offer a compensation package as an apology. From August 23 03:00 to August 27Before M...

  23/08/2019
• Problemas Conhecidos

  Speed Event Server Account Block Issue

  Greetings MUtizens, We would like to inform our community that our team is conducting investigation regarding potential illegal activity in our Speed Server. We have identified the possible common denominators of players whom are possibly taking advantage in the game. An immediate locking of the acc...

  22/08/2019
• Problemas Conhecidos

  Magical Gold Box issue has been fixed

  Greetings MUtizens, There has been an issue that the Wizard Ring item from Magical Gold Box disappears when taking out the item from the storage. The issue has been fixed and the players who have already purchased and used the package will receive the Wizard Ring item again. We deeply apologize for ...

  20/06/2019
• Problemas Conhecidos

  Cash shop issue has been fixed

  Greetings MUtizens, Recently some items on the cash shop were missing or causing error when trying to purchase. Currently the error has been fixed and the missing items are back. If you have encountered the issue before, please try again. Also, please do not hesitate to contact us when you find any ...

  04/06/2019
• Problemas Conhecidos

  Webshop issue will be fixed on the next maintenance

  Greetings MUtizens, Currently there is an issue that the Skill Enhancement Tree Initialization function on the webshop is not working properly. The issue will be fixed by the next maintenance. If you have already purchased the Skill Enhancement Tree Initialization coupon, please bear with us as our ...

  22/05/2019
• Problemas Conhecidos

  Issue - Personal store

  Greetings MUtizens, There was an issue ofgame freezeon the personal store. It happens when the shop name containsspecific symbol. Issue is now fixed and it can be resolved by restarting the client. (If you were playing on multi-client, all client must be restarted.) Sincerely, MU Online Support ...

  19/04/2019