notícia
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Problemas Conhecidos
13/08/2020
Issue regarding Item Enhancement (illegal Programs abusing updated)
Greetings MUtizens, We would like to inform our community once more that our team is conducting an investigation regarding illegal activity about Item Enhancement. Our team immediately suspended the accounts involved in this issue including those users who are currently possessing the items created ...
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Problemas Conhecidos
12/08/2020
Sofort and Ideal payment issue (Fixed)
Dear Mutizens, We are currently experiencing a technical problem with the Sofort and Ideal payment methods. We apologize for any inconvenience this may cause. For the time being, we kindly ask for your understanding and recommend using other payment methods. Please be assured that we are makin...
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Problemas Conhecidos
15/07/2020
About unable to create Slayer or Rune mage character in speed server issue
Greetings MUtizens, There is an issue that certain players are unable to create a character when the character card is used sequentially. Please move the character selection window or log out before using the next character card. For players who were not able to create a character in the speed serve...
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Problemas Conhecidos
22/06/2020
Signature Lucky Box daily rewards issue has been fixed
Greetings MUtizens, There has been an issue that certain players were unable to redeem Signature Lucky Box daily rewards. The issue has been fixed. For players who were not able to receive daily rewards, you can now redeem daily rewards. We deeply apologize for the inconvenience. Sincerely, MU Onlin...
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Problemas Conhecidos
17/04/2020
About Level Up Perks Reward issue
Dear MUtizens, There has been a misunderstanding with the Speed Event Level Up Perks! Our team would like to apologize for the inconvenience and confusion this has caused to the affected players. During the Scheduled Maintenance on 21/04/2020, certain rewards of level group below will be fixed ...
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Problemas Conhecidos
25/02/2020
Winner Announcement Schedule Delayed Due to Corona Issue
Dear Players, Please be informed that due to corona issue Winner Announcement of Roulette Ranking Event will be delayed. We apologize for any inconvenience caused. Best regards, MU Support Team
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Problemas Conhecidos
17/12/2019
Sign of the Load have been distributed for NEW Midgard Castle Siege issue
Dear Mutizens, We have redistribute used Sign of the Loadfor the regarding event to Guild Master. We deeply apologize for the inconvenience it has caused. Thank you, Your WEBZEN Team
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Problemas Conhecidos
10/12/2019
Castle Siege issue in NEW Midgard Server
Dear Mutizens, Currently we have found the issue that the Castle Siegefor NEW Midgard Server. [Maintenance Schedule] 03:30 ~ 03:40 (UTC) - Patch : Current Schedule will be stopped. We will soon fix the schedule during the scheduledmaintenanceand redistribute used Sign of the Loadfor the regardin...
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Problemas Conhecidos
18/10/2019
Worldpay payment delay issue
Dear Players, Please be informed that you may experience Worldpay payment processing delay. If you have not received Wcoin after your Worldpay payments are completed, please do not hesitate to send us a CS ticket. Please accept our sincere apologies for any inconvenience you may have experienced i...
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Problemas Conhecidos
23/08/2019
Compensation for Speed Event Server Account Block Issue
Dear Mutziens, As we have mentioned on earlier notice, our team is conducting investigation regarding potential illegal activity in our Speed Server.We would like to apologize forinconvenience. We would like to offer a compensation package as an apology. From August 23 03:00 to August 27Before M...
