ประกาศ
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ปัญหาที่ทราบ
11/6/2025
Issue regarding 'All in one Package(7days)' (resolved)
Dear MUtizens, Please note that users who purchased '[Normal/Master]All in one Package(7Days)' had been given Talisman of Ascension1(7Days) instead of 'Talisman of Ascension3(7Days)' as said in The Golden Colossus event announcement. This issue above has been fixed on June 11th, 03:45 UTC and users...
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ปัญหาที่ทราบ
28/5/2025
Temporary MU Lite Server restart
Greetings, We have identified bug in Mu Lite where users are not getting free Enery Tickets for Single Missions after watching ads This requires a server restart on May 28th 07:50 UTC andis expected to take approximately 3~5 minutes. Please note that during this time, access to Mu Lite servers will...
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ปัญหาที่ทราบ
22/5/2025
Issue Regarding MU Lite Google Play download
Greetings, We would like to inform you that currently MU Lite is temporarily unavailable for download on Google Play due to an ongoing issue. Please be noted that users who have already installed MU Lite can continue to log in and enjoy the app. Our team is actively investigating the problem, and w...
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ปัญหาที่ทราบ
14/5/2025
Issue Regarding Level 800 quest, Varka Event resolved (compensation date added)
Greetings, MUtizens! We are pleased to inform you that the issues preventing access to the Level 800 Quest and the Varka Event have been successfully resolved. However, please note that the Maze of Dimensions event is still undergoing maintenance and will remain inaccessible until further notice. ...
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ปัญหาที่ทราบ
13/5/2025
Known Issues after May 13th maintenance (Maze of Dimensions)
Greetings, We would like to inform you that following the maintenance on May 13th 2025 the Maze of Dimensions is currently not accessible. Our team is aware of this issue and is actively working to resolve it as soon as possible. We appreciate your patience and understanding during this time and ...
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ปัญหาที่ทราบ
13/5/2025
Regarding MU Lite Event Ticket events
Greetings, We are thrilled to announce the re-start of MU Lite ! As a reminder, free event tickets from our MU Lite daily rewards are distributed exclusively to users who have a history of connecting to MU Lite prior to the reward distribution time. Therefore, users who connect to MU Lite for the ...
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ปัญหาที่ทราบ
28/3/2025
Regarding the distribution of Gargoyle Muun upon clearing MU Lite stages (Resolved)
Dear Mutizens, Our team is aware of the incoming tickets regarding the inability to acquire the Gargolye Muun upon clearing Stage 3-20. The issue has been caused due to a systematic issue on distribution process. We would like to inform that the Gargoyle Muun will be distributed every tuesday aft...
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ปัญหาที่ทราบ
25/3/2025
Regarding MU Lite Dimensional Key acquisition on 25th of March, 2025 (Resolved)
Dear Mutizens, We are aware of the current issue regarding the inability to acquire the Dimensional Key through logging in MU Lite at specific time. We sincerely apologize for any inconvenience this may have caused. Please rest assured that our team is actively working to resolve the issue. We ...
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ปัญหาที่ทราบ
24/3/2025
Issue regarding game client resourse download resolved
Dear Mutizens We want to address an important issue that some of our users experienced regarding the game client. We apologize for an issue where certain users were unable to download necessary resources, which prevented the game from running properly. We are pleased to inform you that this is...
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ปัญหาที่ทราบ
11/3/2025
Known Issues after March 11th maintenance (added)
Dear MUtizens, Please refer to the known issue below after the maintenance on March 11th 2025 1. Dimensinal Roulette Event We have received some reports inDimensional Roulette Event,where users are getting the same item 'Scroll Master of Quickness (2days)' repeatedly. Currently, our team is che...
