ประกาศ
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ปัญหาที่ทราบ
14/3/2019
Issue with the Webshop
Greetings MUtizens, Please be informed that due to technical issues with the MU Online shop, we have temporarily disabled the Lapidary Stone Box product. You are unable to purchase the item untill we fix the shop issue. Please note that this issue is irrelevant with the in-game item, so it won't af...
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ปัญหาที่ทราบ
12/3/2019
Current Issue Update
Greetings MUtizens, We are pleased to share you updates on the issues occured after the latest patch. 1. Gameguard Error issue on the new client has been fixed. If you are still facing the gameguard error message, please try uninstall the client and re-download it on the download page:http://muonl...
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ปัญหาที่ทราบ
5/3/2019
Text issue regarding the event page
Greetings Mutizens, Please be informed that some of the item info in the season 13 part 2 event page are misleading at the moment as below. 1. Lapidary Stone Box - Please note that there is NO Cherry Blossom Flower Petal/Cherry Blossom Rice Cake in Lapidary Stone Box. - Instead, you might get Mas...
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ปัญหาที่ทราบ
18/12/2018
Issue regarding the Premium Coupon system
Dear MUtizens, Please be informed that the Premium Coupon System is termporarily unavailable from the Web Shop due to technical issues at the moment. You may get an error message when using the service. Please bear with us, as our technicians are currently working hard to resolve the issue. We will...
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ปัญหาที่ทราบ
2/11/2018
FIXED - Issue regarding Divine Package
Dear Mutizens, Currently we have found the issue that the Divine Package for Speed Event Server IV contains +9 Divine Weapon of Archangel for 3 Days instead of 7 Days. We will soon fix the package and redistribute the items. We deeply apologize for the inconvenience it has caused. Thank you, Your ...
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ปัญหาที่ทราบ
5/9/2018
Summer Event Coupon Code Redeem Issue
Greetings MUtizens, There have been some issues with our coupon redeem system, which some of you might have experienced, between August 28, 2018 15:30 and August 29, 2018 00:49 and we would like to apologize for any inconvenience this may have caused. If you have redeemed your coupon code and have ...
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ปัญหาที่ทราบ
3/9/2018
Issue regarding the Summer Event Coupon for 2 September
Hello MUtizens, Due to technical issues, players couldn't redeem the coupon code for 2 September Daily Giveaways event. So we have extended the expiration date of the coupon till 30 September, 2018: 3QSKSHASH3WZU9DR If you have encountered the issue, please try again with the same code as above. ...
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ปัญหาที่ทราบ
30/8/2018
Summer Event Coupon Code Redeem Issue
Hello MUtizen, There have been some issues with our coupon redeem system, which some of you might have experienced, between August 28, 2018 15:30 and August 29, 2018 00:49 and we would like to apologize for any inconvenience this may have caused. If you have redeemed your coupon code and have not r...
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ปัญหาที่ทราบ
17/8/2018
Connection Issue (Resolved)
Greetings, Please be informed that currently MU Online is experiencing connection issue. You may not be able to connect to the game. Webzen team is in the middle of locating the origin of this issue in order to resolve it as soon as possible. We apologize for the inconveniences this have caused an...
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ปัญหาที่ทราบ
13/5/2018
Regarding In-Game Shop Issue on May 11-12 (UTC).
Dear Mutizens, We've been receiving reports on In-game Shop issue occurred on May 11-12 (UTC). In-game shop issue has been fixed as of now and we are still looking further into the matter to fix the issue completely. We are sorry to inform that this issue might occur again, but we will try our ...
