notice
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Announcement
9/22/2023
Season 18-1 Lapidary Stone Ranking Winner Announcement
For the ranked players of 1st~20th, please submit a CS ticket regarding your reward choice.
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Announcement
9/19/2023
Template Guide Regarding Elemental Capsule Ranking Event Rewards
Dear Mutizens, First, we apologize for the delay in distribution of 'Elemental Capsule Ranking Event Rewards'. As for the users who have not received their rewards, we ask that you contact and submit a ticket once again with the guided information and template below. This is to correctly identif...
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Announcement
9/19/2023
Rare Item Ticket No. 1~7 Reward list
If you acquire Rare Item Ticket, please submit CS ticket to claim your prize according to this page. Rare Item Ticket 1 Any equipment can be upgraded by 6 except the following items below, - Pentagram - Blessed Archangel Weapons - Divine Archangel Weapons - 5th or higher grade of Mastery Weapons ...
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Announcement
9/19/2023
Updates to Our Terms of Service and Privacy Policy
Dear all Mutizens, Our Terms of Service and Privacy Policy are set to be updated after the October 24th, 2023 Maintenance. The Terms of Service update refers to the deletion of personal information that webzen.com no longer collects, restricted access to the game for Koreans (People of ROK nati...
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Announcement
9/18/2023
Scheduled Maintenance on September 19, 2023 (UTC)
Greetings, There will be scheduled maintenance performed on all servers on SEP 19th,2023(UTC). Please refer to the following maintenance details. [Maintenance Schedule] 07:00 ~ 09:30 (UTC) - 2 hours 30 mins **Please note - The details of schedule are subject to change. Thank you, MU Support T...
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Announcement
9/15/2023
Announcement and Compensation Regarding Item Duplication (09/15)
Dear all Mutizens, First, we would like to express our deepest apology to all users regarding the illegal item duplication issue and bug abuse which has occured recently. Item duplication and bug abuse are intolerable actions that harm all innocent users as well as bringing unbalance to the game...
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Announcement
9/11/2023
Regarding the Lapidary Stone Item Issue
Dear Warriors, Please note that suspicious activities have been found regarding item abuse of Lapidary Stone through Combine function. We strongly ask all players to refrain from any activities related to the mastery accessory and lapidary stone (such as combine, enhancement or selling of t...
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Announcement
9/7/2023
Temporary Personal Shop Function Down and Abusing Detection Announcement, 7th SEP 2023
Dear Warriors, Please note that suspicious activities have been found regarding item abuse after the 18-1 3rd update. To prevent all inconvenience and harm to all users, we shall be closing down the Personal Shop temporarily. We kindly ask for your understanding and patience regarding the matter....
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Announcement
9/7/2023
Regarding Insufficient Patch Note of the latest 18-1 Season Update
Dear MUtizens, First, we would like to apologize to all users for any inconveniences caused due to the lack of information provided at our Patch notes and Game Guide. Please note that several features have been left out in the patch note of the latest 18-1 Season update and the features are as follo...
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Announcement
9/1/2023
Season 18 Part 1 Roulette Ranking Event Winner Announcement
For the ranked players of 1st~5th, please submit a CS ticket regarding your reward choice until September 10, 2023.
