notice
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Announcement
7/14/2023
Announcement regarding the suspension of accounts involved in the use of illegal programs
Dear Mutizens, We would like to inform our community that after thorough investigation, we have suspended the accounts involved in the use of illegal programs. The investigation and suspension is based on the accounts that have been found to have used illegal programs repeatly as well as any ot...
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Announcement
7/12/2023
Regarding using of illegal programs
Dear Mutizens, We would like to inform our community that our team is conducting an investigation regarding using of illegal programs. We shall besuspending all accounts involved in this issue and the restricted accounts will be removed from the 'Level Up Ranking List' which is held for 18-1 Up...
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Announcement
7/6/2023
Elemental Capsule Ranking Event Winner Announcement
Thank you all for playing MU Online and participating Elemental Capsule Ranking Event.
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Announcement
7/4/2023
Notice regarding event period of New & Returning Support Event
Greetings, Please note that the event period of the New & Returning Support Event has been posted incorrectly at the website. The correct event period of the mentioned event is July 4,2023 ~ July 25, 2023 and we shall fix the date as soon as possible. We sincerely apologize for any inconveni...
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Announcement
7/3/2023
Scheduled Maintenance on July 4, 2023 (UTC)
[Maintenance Schedule] 07:00 ~ 09:00 (UTC) - 2 hours
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Announcement
6/28/2023
Known Issues regarding MU Pass and Purchases unshown at in-game shop
Dear MUtizens, Please note that severals issues have been found after the maintenance at 20th of June. For details in regards, please refer to the below. 1. MU Pass purchase unavailable despite having sufficient Wcoin. 2. Purchases made at webshop being unshown at in-game inventory. 3. In-game s...
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Announcement
6/14/2023
Compensation for the temporary maintenance
Dear Mutizens, We apologize for any inconvenience caused of the temporary maintenance. Please check below information about compensation. - From In-game shop, you can purchase Compensation Package for 0 Wcoin. [Period]: JUN 14, 2023 ~ JUN 19, 2023 02:00 (UTC) * Composition of the package: - Gold...
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Announcement
6/14/2023
Restoration of disappeared Pentagram
Dear MUtizens, We would like to inform you about the restoration of disappeared pentagram occurred after maintenance on 13th. *Only Normal Pentagrams will be restored. Mastery Pentagram is not included.) If you have missing items that need to be restored along with Pentagram, please send CS ticket...
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Announcement
6/14/2023
Regarding item disappearing error on Pentagram Upgrade Event
Dear Mutizen, With the investigation on Pentagram Upgrade Event error for Elemental Event, we have identified that the items disappear when enhancement fails. We highly recommend not to participate on this Pentagram Upgrade Event until it gets fixed. We deeply apologize for any inconvenience c...
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Announcement
6/8/2023
14th MU Online anniversary 'Playtime Event' Rewards have been distributed
Dear Mutizens! We would like to inform you that'14th MU Online Anniversary - Event'Rewardshave been distributed on June 8th. Rewards: - Gold Channel Ticket (3Days) - Talisman of Ascention2 (3Days) - Normal Scroll Package (3Days) Thanks for enjoying MU Online ! Thank you MU Support Team.
