notice
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Announcement
Global MU Online Operational Policy
Global MU Online Operational Policy 1.Definition of Operational Policy 2. Roles and Responsibilities of the GM 3.User Obligations 4.Policy on Misconduct and Abusive Behavior 5.Restoration Policy 6.Account Restriction Policy 7. Operational Policy for the Protection of GM Human Rights 8. Special Prov...
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Announcement
Rare Item Ticket 12+1~4 rewards list (updated on Sep 9th, 2025) (Updated)
** Please note that the exchange item list for Rare Ticket 12+1, 12+2, 12+3, and 12+4 has been updated on Sep 9th 2025. * The latest change of the reward lists can be checked in the bottom of the current notice. * If you acquire Rare Item Ticket 12+No. (12+1 ~ 12+4), please submit a CS ticket to cl...
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Announcement
Rare Item Ticket No. 1~7 Reward list (The latest update Oct 14th, 2025)
If you acquire Rare Item Ticket, please submit CS ticket to claim your prize according to this page. Rare Item Ticket 1 Any equipment can be upgraded by 6 exceptthe following items below, - Pentagram - Blessed Archangel Weapons - Divine Archangel Weapons - 7th or higher grade ofMastery & Lege...
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Announcement
2025 Halloween Event 'Mission 1~2' Rewards distributed
Dear Mutizens! We would like to inform you that'2025 Halloween Event - Mission 1&2'Rewardshave been distributed on October 21st. Rewards: - Mission1 : [Bound]Bless of Light(Greater)X5 - Mission2 : Scroll Package(3Days) Thanks for enjoying MU Online ! Thank you MU Support Team.
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Announcement
(Reminder) MU Lite Season ends on October 28th
Dear MU Lite Players, This announcement is to formally inform you that the MU Lite event will officially conclude on, October 28th. We encourage all players to make full use of their in-game resources, including any unique items, currency, or materials acquired through the MU Lite event, before the ...
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Announcement
Global MU Online Operational Policy
Global MU Online Operational Policy 1.Definition of Operational Policy 2. Roles and Responsibilities of the GM 3.User Obligations 4.Policy on Misconduct and Abusive Behavior 5.Restoration Policy 6.Account Restriction Policy 7. Operational Policy for the Protection of GM Human Rights 8. Special Prov...
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Announcement
MU Online Survey Event Reward have been distributed
Dear Mutizens We would like to inform you that'Rewards for MU Online Survey Event'have been distributed on October 17th, 2025. Rewards: - Gold Channel Ticket (1day) - Scrolls of MANA / PROTECTION / WRATH / WIZARDRY / HEALTH (1day) - Pet Skeleton (1day) - Skeleton Transformation Ring (1day) - Ta...
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Announcement
Sequential Distribution regarding the Data Rollback on October 1st
Hello, this is MU Online Team. On October 2nd, we had announced about the Data Rollback through a notice below: - Notice of Data Rollback Regarding External Attack on Wednesday, October 1st (CLICK) As previously informed, the Wcoins for remaining issue regarding the 'Items that were in X-Shop' ...
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Announcement
Notice regarding Payment Method Service Change (Sofort/BT Europe)
Greetings, Please note that there will be a change in payment method on Webzen.com. While the 'Sofort' Payment is closed, a new payment method 'Bank Transfer Europe' has been opened. Please refer to the details below: 1. Service Change - Service Closed: Sofort - Newly Opened: Bank Transfer...
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Announcement
IMPORTANT: Skill enhancement tree RESET and bug Fix for users above 1601 level
Greetings First, please note that it is intended that characters who have completed the 4th Class Advancement and are at Level 1,601 or higher do not earn additional Skill Enhancement Tree Points. However, we have confirmed a bug where 4th Skill Enhancement Tree Points are still being acquired aft...
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Announcement
Notice of Data Rollback Regarding External Attack on Wednesday, October 1st
Hello, this is the MU Online Team. First and foremost, we sincerely and deeply apologize for the great inconvenience and concern caused by the unexpected and abnormal circumstances regarding your game access. Around 14:00 (UTC) on Wednesday, October 1, 2025, an external attack occurred on Global...
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Announcement
MUONLINE - URGENT Security Notice
Greetings MUtizens, We are aware of the ongoing critical security issue in the game and are taking immediate measures to resolve it. We offer our sincerest apologies for the disruption and inconvenience this has caused all players. The Issue at Hand: We have confirmed a security exploit that is al...
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Announcement
URGENT: Emergency Server Maintenance Announcement
Greetings MUtizens, Due to the critical security exploit allowing unauthorized access to GM commands, we must immediately take the server offline to implement a fix and ensure game integrity. We sincerely apologize for this inconvenience Maintenance Details Reason: To resolve the critical exploi...