notice
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Maintenance
9/18/2026
Scheduled Maintenance on Sep 22nd, 2026
Dear Mutizens, There will be scheduled maintenance performed on all servers on Sep 22nd, 2026 (UTC). Please refer to the following maintenance details. [Maintenance Schedule] 07:00 ~ 09:00 (UTC) - 2 hours Thank you, MU Online Team.
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Announcement
9/16/2026
Notice on the Deletion of Rare Item Ticket 12 during maintenance on Tue, Sep 22, 2026 UTC
Dear Mutizens, As the deletion date for Rare Item Ticket 12+ 1~4 is approaching, we would like to inform you in advance of the schedule. Once the Rare Item Tickets are deleted, you will no longer be able to claim rewards for 12+1~4. If you still have Rare Item Ticket 12+ 1~4 in your possession, pl...
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Patch Note
9/15/2026
Patch Note - Sep 15th, 2026
Dear Mutizens, Please find the latest update details for MU Online on Sep 15th, 2026. ■ MU Online [Event Starting] 1. The 23rd MU Season Pass has started 2. Maze of Dimension event has started [Event Ending] 1. Egg of Monster Event has ended [Patches & Bugfix] 1. An issue where the hunting...
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Announcement
7/21/2026
Notice Regarding Speed Server Plus Content (26/08/25 ~ 27/01/12)
Dear MUtizens, We would like to express our sincere gratitude to everyone who participated in the Speed Server. To support players who continue their journey on the main server after transferring from the Speed Server, we have prepared a special "Speed Server Plus" event. Through the "Speed Server...
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Announcement
6/9/2026
[Notice/EN] Notice on the formal enforcement of KWS for Users in Brazil
Dear Mutizens, The KWS (Kids Web Service) service has been officially implemented to comply with Brazil’s Child and Adolescent Statute (ECA) and to provide services optimized in line with local regulations. Accordingly, users accessing from Brazil who have not completed age verification will...
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Announcement
6/9/2026
[Aviso/PT] Implementação oficial do KWS para usuários no Brasil
Olá, somos a Equipe de Operações de MU Global. O serviço KWS foi oficialmente implementado com o objetivo de cumprir o Estatuto da Criança e do Adolescente (ECA) do Brasil e oferecer serviços otimizados de acordo com as diretrizes locais. Dessa forma, os u...
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Announcement
3/31/2026
[Notice-EN] Increase in Service Age Rating for Brazil and Introduction of KWS Verification (Edited)
Hello, this is the Global MU Operations Team. To comply with Brazil's Child and Adolescent protection law (ECA) and provide a service environment optimized for local guidelines, the minimum age rating for service access in the Brazil region will be raised to 18 years of age or older. Accordingl...
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Announcement
3/31/2026
[Aviso-PT] Elevacao da Classificacao Etaria do Servico no Brasil e Introducao da Verificacao KWS (Editado)
Ola, somos a Equipe de Operacoes de MU Global. Com o objetivo de cumprir o Estatuto da Crianca e do Adolescente (ECA) do Brasil e fornecer um ambiente de servico otimizado de acordo com as diretrizes locais, a classificacao etaria minima para utilizacao do servico na regiao do Brasil sera elevad...
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Announcement
3/10/2026
Atualizações aos nossos Termos de Serviço e Política de Privacidade (Data de vigência:24 de março de 2026)
Em conformidade com o Estatuto Digital da Criança e do Adolescente do Brasil (“Digital ECA”), as seguintes atualizações serão aplicadas apenas aos usuários que acessarem o Serviço a partir do território brasileiro: • Serviço ...
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Announcement
10/21/2025
Global MU Online Operational Policy
Global MU Online Operational Policy 1.Definition of Operational Policy 2. Roles and Responsibilities of the GM 3.User Obligations 4.Policy on Misconduct and Abusive Behavior 5.Restoration Policy 6.Account Restriction Policy 7. Operational Policy for the Protection of GM Human Rights 8. Special Prov...
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Announcement
9/16/2026
Notice on the Deletion of Rare Item Ticket 12 during maintenance on Tue, Sep 22, 2026 UTC
Dear Mutizens, As the deletion date for Rare Item Ticket 12+ 1~4 is approaching, we would like to inform you in advance of the schedule. Once the Rare Item Tickets are deleted, you will no longer be able to claim rewards for 12+1~4. If you still have Rare Item Ticket 12+ 1~4 in your possession, pl...
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Announcement
9/7/2026
Season 21 Part 1 Roulette Ranking Event Winner Announcement (Distributed)
Thanks for your participation in our Roulette Event
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Announcement
9/7/2026
Notice on Season 21 Roulette Ranking Winner Announcement
Dear Mutizens, First of all, we would like to thank everyone who participated in the Season 21 Roulette Ranking Event. Please note that there will be a delay in the winner announcement and reward distribution for the Roulette Ranking Event. Rewards for ranks 6–200 will be distributed after ...
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Announcement
7/21/2026
Account Suspension Due to Illegal Program
Dear Mutizens, We would like to inform our community that our team is conducting an investigation regarding using of illegal programs. Effective immediately we will suspend all accounts involved in this matter without prior warnings or exceptions from the time this notice is posted. We will con...
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Announcement
7/21/2026
Notice Regarding Speed Server Plus Content (26/08/25 ~ 27/01/12)
Dear MUtizens, We would like to express our sincere gratitude to everyone who participated in the Speed Server. To support players who continue their journey on the main server after transferring from the Speed Server, we have prepared a special "Speed Server Plus" event. Through the "Speed Server...
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Announcement
7/16/2026
2026 Summer Elemental Capsule Ranking Event Winner Announcement
Greetings, 2026 Summer Elemental Capsule RankingEventhas ended. Thank you all forplaying MU Online and participating the event. We happily announce the 1st~50th ranked players of total accumulated score. For the ranked players of 1st~50th, please submit a CS ticket regarding your reward choice. ...
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Announcement
6/26/2026
Mysterious Ranking Event Winner announcement (1st~3rd Week)
Greetings, Mysterious Ranking Eventhas ended. First of all, thank you all forplaying MU Online and participating Mysterious Ranking Event. We happily announce the 1st~5th ranked players of total accumulated score. 2026 New Year Mysterious Ranking EventWinners Rank Name Points Reward 1s...
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Announcement
6/9/2026
[Notice/EN] Notice on the formal enforcement of KWS for Users in Brazil
Dear Mutizens, The KWS (Kids Web Service) service has been officially implemented to comply with Brazil’s Child and Adolescent Statute (ECA) and to provide services optimized in line with local regulations. Accordingly, users accessing from Brazil who have not completed age verification will...
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Announcement
6/9/2026
[Aviso/PT] Implementação oficial do KWS para usuários no Brasil
Olá, somos a Equipe de Operações de MU Global. O serviço KWS foi oficialmente implementado com o objetivo de cumprir o Estatuto da Criança e do Adolescente (ECA) do Brasil e oferecer serviços otimizados de acordo com as diretrizes locais. Dessa forma, os u...
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Announcement
5/13/2026
Resolution of the Character Transfer Issue from Speed Server to Midgard Server
Dear Mutizens! We have confirmed an issue affecting character transfers from Speed server to Midgard server, and this issue has now been resolved. ■ Resolved Time: May 13, 2026, 02:10 (UTC) We sincerely apologize for any inconvenience caused by this issue. If you have experienced the error and u...