notice
-
Announcement
7/24/2016
Notice regarding Battle Core illegal program users
Dear Mutizens, Our team has received several reports about the Battle core illegal program issue. We are currently investigating on the issue thoroughly. Any player proven to be the illegal program user will result in a permanent suspension according to our policy. We recommend Battle Core partici...
-
Announcement
7/22/2016
Notice regarding (Master)Hot Summer Trial Package
Dear Mutizen, Our team has noticed that there wasunexpected itemin (Master)Hot Summer Trial Package. We aware that users who bought the package couldn't make the most of items synergyand we havedecided to distribute another (Master)Hot Summer Trial Package who alreadu bought during the sales perio...
-
Announcement
7/21/2016
Notice about Event Inventory
Greetings, Event inventory where you store eggs dropped from the monsters such as moon rabit or golden goblin will be reset onJuly 26 00:00 (UTC). Therefore we recommend you to use all eggs stored in your event inventory before then. Please note "event inventory" is the inventory that you can open...
-
Announcement
7/20/2016
Compensation for the Connection Error
Dear Mutizen, We are sincerely sorry for theinconvenience caused by the connection error issue. Our team isaware of situation in which many users were interrupted and feels sorry for that. We don't want any user affected because ofunexpected issue,so wewould like toofferCompensation box as an apo...
-
Announcement
7/14/2016
Notice regarding New & Returning Players Promotion
Greetings, How are you everybody? As many Mutizens are curious regarding New&Returning Players Promotion, we would like to give you a notification. Belows are standard and contents to get benefit as New&Returning Players. Please check whether you are eligible to the benefits. [Standard] ...
-
Announcement
6/30/2016
Muun of June Evolution Event rewards distribution
Greetings, The rewards for Muun of June Evolution event have been distributed. *There will be an additional distribution on 4 July 2016 (UTC). We apologize for any inconvenience this may have caused. [Event Reward] - For the owner of the Carnifle(Evolved): Pink Panda Ring (5days) - For the owner ...
-
Announcement
6/30/2016
Notice regarding (Normal)Hot Summer Pack in shop
Dear Mutizens, There has been a problem with the period of Seal of Wealth and Seal of Ascension in (Normal) Hot Summer Pack. The problem has been fixed since 30 June 01:10 (UTC). Please Send CS ticket for exchange if you purchased the package before 30 June 01:10 (UTC) You might have received: - S...
-
Announcement
6/29/2016
Copa América Centenario prediction event rewards distribution
Greetings, The rewards for Copa América Centenario prediction event have been distributed. Please refer to the following information for more detail: [Research period] 1st: June 16 2016 ~ June 17 2016 (UTC) 2nd: June 18 2016 ~ June 20 2016 (UTC) [Prize] -Reward for the 1st period - Succes...
-
Announcement
6/27/2016
Notice regarding unstable access
Dear Mutizens, Recently, there has been continuous unstablity of network services. Players who are relevant to the following might experience connection problem due to the unstable local network: Montreal, Canada (Sac Affaires Vl) Monterrey, Mexico (Axtel) Thank you Mu Support Team
-
Announcement
6/14/2016
7th Anniversary Wcoin event rewards distribution
Greetings, Please be informed that the rewards for the Beginner's Luck and Wcoin Attack ~29999 have been distributed to all eligible accounts as of 14 June 2016 (UTC). For those who are eligible for 30000+ Wcoin, please send a CS ticket to claim your reward. The reward for +30000 Wcoin is 2nd Wing w...
