notice
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Announcement
4/6/2016
Notice regarding Season 11 Update Events
Greetings, In order for us to distribute event prize for the rightful winner, please follow the instruction below. 1. Trying to defeat Lord of Ferea - All eligible participants' videos (18) have been added to the playlist "Season 11-1 Lord of Ferea" on our official youtube. - If you are the uploa...
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Announcement
3/19/2016
Notice regarding the Secret Clover Box
Greetings, There has been a problem with the Gold Channel Ticket 3days and the Pink Panda Ring 3days from the Secret Clover Box. Please Send CS ticket for exchange: - Gold Channel Ticket 3days before19 Mar 2016 11:08 (UTC) - Pink Panda Ring 3days before21 Mar 2016 9:00 (UTC) Please do not use ...
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Announcement
3/17/2016
Notice regarding the event "defeating Lord of Ferea"
Greetings, For more Mutizens participants, we decided to change the event "defeating Lord of Ferea". In order to give more opportunities for players, condition of the event has been changed. From this moment, You can submit the video of your team "trying to defeat the Lord of Ferea". All the othe...
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Announcement
3/10/2016
Notice regarding NEW & RETURNING PLAYER PROMOTION
Greetings, Returning Players who are eligible for all the conditions listed in the promotion page can buy a Returning Package (0 Wcoin) from the web shop - special. New players who are eligible for all the promotion conditions will automatically receive the event Prize after the next maintenance. F...
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Announcement
3/10/2016
Revision of The SeasonXI guide contents
Greetings, The SeasonXI guide contents have gone through revise process. Please refer to the following details: - New Skills: Fire arrow, Fire wave, Volcano skills are deleted from the guide (excluded from the update) - Elemental System Update: Elemental Change Combination System is deleted fr...
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Announcement
2/26/2016
Delay in Customer Service ticket process (02/27~03/01)
Greetings, There will be a delay in Customer Service ticket process during the following period, due to Samiljeol. 02/27 ~ 03/01, 2016 UTC Please note, Webzen monitoring team will be on duty 24/7 during this period. We apololgize for the delay and thank you for your patience. All CS ticket proce...
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Announcement
2/26/2016
Season 11 Update Sneak Peek
Greetings, There will be a new content update, "Season XI" on 8 March (UTC). [MU Season 11 Trailer] [Update Sneak Peek] New map – FEREA Divine Archangel Weapon Upgrade New weapon - Bloodangel weapon New Mastery Equipment - Darkangel Sets New skills
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Announcement
2/5/2016
Delay in Customer Service ticket process (02/05~02/10)
Greetings, There will be a delay in Customer Service ticket process during the following period, due to Lunar New Years Holiday. 02/05 ~ 02/10, 2016 UTC Please note, Webzen monitoring team will be on duty 24/7 during this period. We apololgize for the delay and thank you for your patience. All C...
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Announcement
1/19/2016
Possible disconnections due to Network Operation of Circuit Provider
Greetings, Due to network operation of our Circuit Provider situated in Europe and North America, There will be possible disconnections during the following period. [Operation Period] 2016/01/21 07:00 ~ 08:00,15:00~16:00 (UTC) Thank you for your understanding. Best Regards, MU Support Team
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Announcement
1/19/2016
ClickandBuy payment services to be terminated
Greetings, Effective January 25, 2016, ClickandBuy payment service will be closed on our billing page. Please be reminded that you will not be able to use the service from this date. Please choose other stable and better services with extra bonus Wcoin, we recommend you PayPal or Skrill instead. T...
