notice
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Announcement
6/30/2016
Muun of June Evolution Event rewards distribution
Greetings, The rewards for Muun of June Evolution event have been distributed. *There will be an additional distribution on 4 July 2016 (UTC). We apologize for any inconvenience this may have caused. [Event Reward] - For the owner of the Carnifle(Evolved): Pink Panda Ring (5days) - For the owner ...
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Announcement
6/30/2016
Notice regarding (Normal)Hot Summer Pack in shop
Dear Mutizens, There has been a problem with the period of Seal of Wealth and Seal of Ascension in (Normal) Hot Summer Pack. The problem has been fixed since 30 June 01:10 (UTC). Please Send CS ticket for exchange if you purchased the package before 30 June 01:10 (UTC) You might have received: - S...
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Announcement
6/29/2016
Copa América Centenario prediction event rewards distribution
Greetings, The rewards for Copa América Centenario prediction event have been distributed. Please refer to the following information for more detail: [Research period] 1st: June 16 2016 ~ June 17 2016 (UTC) 2nd: June 18 2016 ~ June 20 2016 (UTC) [Prize] -Reward for the 1st period - Succes...
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Announcement
6/27/2016
Notice regarding unstable access
Dear Mutizens, Recently, there has been continuous unstablity of network services. Players who are relevant to the following might experience connection problem due to the unstable local network: Montreal, Canada (Sac Affaires Vl) Monterrey, Mexico (Axtel) Thank you Mu Support Team
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Announcement
6/14/2016
7th Anniversary Wcoin event rewards distribution
Greetings, Please be informed that the rewards for the Beginner's Luck and Wcoin Attack ~29999 have been distributed to all eligible accounts as of 14 June 2016 (UTC). For those who are eligible for 30000+ Wcoin, please send a CS ticket to claim your reward. The reward for +30000 Wcoin is 2nd Wing w...
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Announcement
6/7/2016
Notice regarding rewards for 7th Anniversary Wcoin Events
Greetings, The rewards for the First Time Buyer and Wcoin Attack ~29999 Wcoin have been distributed. The rewards for the First Time Buyer and Wcoin Attack ~29999 Wcoin will be distributed by 9 June 2016 (UTC). We are sincerely sorry for causing confusion and thank you for your understanding. For t...
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Announcement
6/7/2016
Mysterious Stone sales survey rewards distribution
Greetings, The rewards of Mysterious Stone sales survey have been distributed. Please note that we were not able to send rewards to those who failed to write the correct server and character name. Thank you MU Support Team
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Announcement
5/27/2016
Notice regarding the Mysterious Stone Sales Survey reward
Dear Mutizens, Since many of users did not submit their server/character name correctly, it takes more time to collect the reward receiver list. We are sincerely sorry for the delay in the reward distribution, and Thank you for your understanding. MU Support Team
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Announcement
5/27/2016
Notice regarding unstable access
Dear Mutizens, Recently, there has been continuous unstablity of network services. Players form South America regions might experience connection problem due to the unstable network. Please note that those who use Speakeasy, and GigaDNS might suffer more severe access problem to the web and the gam...
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Announcement
5/26/2016
Notice regarding the compensation for Gold Channel users
Dear Mutizens, We are sincerely sorry for those who did not received the Gold Channel Ticket 3days compensation properly. We have done additional distribution for the gold channel users who has not received compensation on 24th. Please check your inbox if your account(s) is(are) eligible for the...
