notice
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Announcement
6/7/2016
Notice regarding rewards for 7th Anniversary Wcoin Events
Greetings, The rewards for the First Time Buyer and Wcoin Attack ~29999 Wcoin have been distributed. The rewards for the First Time Buyer and Wcoin Attack ~29999 Wcoin will be distributed by 9 June 2016 (UTC). We are sincerely sorry for causing confusion and thank you for your understanding. For t...
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Announcement
6/7/2016
Mysterious Stone sales survey rewards distribution
Greetings, The rewards of Mysterious Stone sales survey have been distributed. Please note that we were not able to send rewards to those who failed to write the correct server and character name. Thank you MU Support Team
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Announcement
5/27/2016
Notice regarding the Mysterious Stone Sales Survey reward
Dear Mutizens, Since many of users did not submit their server/character name correctly, it takes more time to collect the reward receiver list. We are sincerely sorry for the delay in the reward distribution, and Thank you for your understanding. MU Support Team
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Announcement
5/27/2016
Notice regarding unstable access
Dear Mutizens, Recently, there has been continuous unstablity of network services. Players form South America regions might experience connection problem due to the unstable network. Please note that those who use Speakeasy, and GigaDNS might suffer more severe access problem to the web and the gam...
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Announcement
5/26/2016
Notice regarding the compensation for Gold Channel users
Dear Mutizens, We are sincerely sorry for those who did not received the Gold Channel Ticket 3days compensation properly. We have done additional distribution for the gold channel users who has not received compensation on 24th. Please check your inbox if your account(s) is(are) eligible for the...
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Announcement
5/26/2016
Notice regarding Master Seal of Ascension 1day in Compensation Box
Dear Mutizen, We are sincerely sorry about the Master Seal of Ascension 1day problem. We found out the problem the item had worked as the Master Seal of Wealth. If you receive the compensation box after 2016/05/26 02:30 (UTC) the item will function normally. We apologize for any inconvenience this ...
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Announcement
5/24/2016
Compensation for the connection error
Dear Mutizen, We are sincerely sorry for theinconvenience caused by the connection error issue. For the compensation, the exp package "Compensation Box" is 0 Wcoin in shop. Thank you again for your patience. [Compensation Box] Compensation Box for the access issue Sales period : May 24 ~ May 26 (U...
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Announcement
5/24/2016
Notice regarding server connection error
Dear Mutizen, We apologize for the inconvenience caused by the server connection error. Please note that we are currently working on this issue. We will do our best to resolve the issue as soon as possible. Again, we are sincerely sorry for this, and thank you for your patience. MU Support Team
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Announcement
5/20/2016
Mysterious Stone Sales Survey
Greetings, We have prepared a survey to gather feedbacks on 'Mysterious Stone' Sales. Participate in our Mysterious Stone survey and get a reward! Survey Period: 2016/05/20 ~2016/05/23 1:00 (UTC) Please participate only ONCE, in order to achieve the most objective results. *Please note that the...
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Announcement
5/17/2016
Notice regarding Muun Evolution event
Greetings, The rewards of the Muun Evolution event will be distributed by 20 May, 2016 (UTC). All eligible owners of the evolved Muun of May(Rose spirit/Freesia spirit/Cherryblossom spirit) during the event period will automatically receive their rewards. Thank you MU Support Team
