notice
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Announcement
11/11/2015
Regarding PK system restoration progress
Dear Mutizens, As many of you are aware, we had conducted a survey on the current PK system on May, and another survey on Item Shop and General feedback recently on November. In both cases, we had forwarded the respective results and other relevant data to the development team for review. On 5 Aug...
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Announcement
11/9/2015
Service Improvement Survey Reward Distributed
Greetings, Rewards for participating in MU Online Survice Improvement Survey have been distributed! You can find your Brown Panda Ring (1 day) in your Xshop inventory The result of the survey will be analyzed and shared with all departments of Global MU Online, in order to improve and optimize yo...
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Announcement
11/4/2015
Possible disconnections due to Network Opeation of Circuit Provider
Greetings, Due to network operation of our Circuit Provider situated in Europe and North America, There will be possible disconnections during the following period. [Operation Period] 11/04 (04:00 ~ 05:00, UTC) 11/04 (11:00~12:00, UTC) Thank you for your understanding. Best Regards, MU Support Team
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Announcement
11/2/2015
Gold Fenrirs have been delivered!
All Gold Fenrirs purchased during the latest promotion has been delivered! Please check your character's inventory/vault to meet your Gold Fenrir. **For those who has purchased the Token but has not received their Gold Fenrirs, please refer to the following method. 1. Log-in to MU Online with th...
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Announcement
10/30/2015
Possible disconnection due to Network Opeation of Circuit Provider (06:00~06:30, UTC)
Greetings, Due to network operation of our Circuit Provider situated in Europe and North America, There will be possible disconnections during the following period. [Operation Period] 10/30 (06:00 ~ 06:30, UTC) Thank you for your understanding. Best Regards, MU Support Team
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Announcement
10/29/2015
Pumpkin of Luck compensation and Event Inventory reset
Greetings, As announced on 2015/10/28, Pumpkin of Luck obtained before 28 October's temporary maintenance are currently stored in Event Inventory, and cannot be dropped. To those who have unusable Pumpkin of Luck in their Event Inventories, we have distributed Pumpkins of Luck as compensation, ac...
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Announcement
10/16/2015
Important guidelines for game video creation!
Greetings, We want to address and clarify an interesting and important topic today: Video creation based on our games! We are of course always happy and proud to see great videos produced by you, our players. It’s fantastic to see the creativity, dedication and talent you display and are will...
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Announcement
10/7/2015
Delay in Customer Service ticket process (10/08~10/11)
Greetings, There will be a delay in Customer Service ticket process during the following period, due to Korean national holiday, Hangul Day. 10/08 ~ 10/11, 2015 UTC Please note, Webzen monitoring team will be on duty 24/7 during this period. We apololgize for the delay and thank you for your pa...
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Announcement
10/2/2015
Payment through Skrill temporarily unavailable
Greetings, Currently there is a connection issue with Skrill (Credit card & E-wallet service, formerly Moneybookers). This issue will be fixed during next maintenance (6 October, 2015 UTC). If you wish to top up, other payment methods are still available, like PayPal, Xsolla, ClickandBuy and ...
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Announcement
9/30/2015
Notice regarding Elemental Capsule Sales Period
Greetings, Elemental Capsule will no longer be availalbe on shop after September 30, 2015 UTC, as noticed earlier. Don't miss your last chance to purchase Elemental Capsules! Initial notice regarding Elemental Capsule Sale 10-3 Changes in Elemental System Check out what's inside the Elemental Cap...
