notice
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Announcement
5/24/2016
Compensation for the connection error
Dear Mutizen, We are sincerely sorry for theinconvenience caused by the connection error issue. For the compensation, the exp package "Compensation Box" is 0 Wcoin in shop. Thank you again for your patience. [Compensation Box] Compensation Box for the access issue Sales period : May 24 ~ May 26 (U...
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Announcement
5/24/2016
Notice regarding server connection error
Dear Mutizen, We apologize for the inconvenience caused by the server connection error. Please note that we are currently working on this issue. We will do our best to resolve the issue as soon as possible. Again, we are sincerely sorry for this, and thank you for your patience. MU Support Team
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Announcement
5/20/2016
Mysterious Stone Sales Survey
Greetings, We have prepared a survey to gather feedbacks on 'Mysterious Stone' Sales. Participate in our Mysterious Stone survey and get a reward! Survey Period: 2016/05/20 ~2016/05/23 1:00 (UTC) Please participate only ONCE, in order to achieve the most objective results. *Please note that the...
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Announcement
5/17/2016
Notice regarding Muun Evolution event
Greetings, The rewards of the Muun Evolution event will be distributed by 20 May, 2016 (UTC). All eligible owners of the evolved Muun of May(Rose spirit/Freesia spirit/Cherryblossom spirit) during the event period will automatically receive their rewards. Thank you MU Support Team
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Announcement
5/4/2016
Delay in Customer Service ticket process (05/05~05/08)
Greetings, There will be a delay in Customer Service ticket process during the following period, due to Children's Day. 05/05 ~ 05/08, 2016 UTC Please note, Webzen monitoring team will be on duty 24/7 during this period. We apololgize for the delay and thank you for your patience. All CS ticket ...
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Announcement
5/4/2016
Guardians of the Continent Campaign prize winners
Greetings, Guardians of the Continent Campaign prize has been distributed. Gold Channel 7 days Ticket has been delievered to prize winner's shop inventory. [Winner List] Server ID Titan akm************ hug************ viz************ twi************ Imm************ Helheim Kil***...
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Announcement
5/2/2016
Recruiting Bilingual Volunteers for Titan
Greetings, In order to provide faster, more efficient services for all Mutizens,we are now recruiting new Volunteers for Titan! In order to join our VL team: You must be actively playing on the Titan server. You must be willing to carry out your Volunteer role several hours a day. You must speak...
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Announcement
4/22/2016
Temporary unserviceability on Helheim 5, 6, 7 channels: 2016/04/22 (UTC)
Greetings, There will be a temporaryunserviceabilityon Helheim 5, 6, 7 channels on 22 April,2016 UTC due to the server operation. Please use other channels during the operation period. We apologize for any inconvenience this may have caused and hope for your merciful understanding. [Operation Peri...
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Announcement
4/19/2016
Season 11 Update Event Rewards had already been distributed
Greetings, The season 11 update event rewards were distributed on 15 April 2016 (UTC). Please check your X-shop inventory. [Trying to Defeat the Lord of Ferea] First Team Server: Helheim Character Tokiomi Glimervoid Vampira Alcamus UrdnotWrex lYesical Nayoko Mgxviolinx xMa...
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Announcement
4/16/2016
Notice regarding Reset fruit 20% item
Greetings, The problem of the Reset fruit (20%) item has been fixed. For those who have purchased before the revise, additional 100 point reset has been given for compensation. We are very sorry for the inconvenience due to this problem. Thank you for your understanding, MU support team
