notice
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Announcement
10/30/2015
Possible disconnection due to Network Opeation of Circuit Provider (06:00~06:30, UTC)
Greetings, Due to network operation of our Circuit Provider situated in Europe and North America, There will be possible disconnections during the following period. [Operation Period] 10/30 (06:00 ~ 06:30, UTC) Thank you for your understanding. Best Regards, MU Support Team
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Announcement
10/29/2015
Pumpkin of Luck compensation and Event Inventory reset
Greetings, As announced on 2015/10/28, Pumpkin of Luck obtained before 28 October's temporary maintenance are currently stored in Event Inventory, and cannot be dropped. To those who have unusable Pumpkin of Luck in their Event Inventories, we have distributed Pumpkins of Luck as compensation, ac...
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Announcement
10/16/2015
Important guidelines for game video creation!
Greetings, We want to address and clarify an interesting and important topic today: Video creation based on our games! We are of course always happy and proud to see great videos produced by you, our players. It’s fantastic to see the creativity, dedication and talent you display and are will...
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Announcement
10/7/2015
Delay in Customer Service ticket process (10/08~10/11)
Greetings, There will be a delay in Customer Service ticket process during the following period, due to Korean national holiday, Hangul Day. 10/08 ~ 10/11, 2015 UTC Please note, Webzen monitoring team will be on duty 24/7 during this period. We apololgize for the delay and thank you for your pa...
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Announcement
10/2/2015
Payment through Skrill temporarily unavailable
Greetings, Currently there is a connection issue with Skrill (Credit card & E-wallet service, formerly Moneybookers). This issue will be fixed during next maintenance (6 October, 2015 UTC). If you wish to top up, other payment methods are still available, like PayPal, Xsolla, ClickandBuy and ...
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Announcement
9/30/2015
Notice regarding Elemental Capsule Sales Period
Greetings, Elemental Capsule will no longer be availalbe on shop after September 30, 2015 UTC, as noticed earlier. Don't miss your last chance to purchase Elemental Capsules! Initial notice regarding Elemental Capsule Sale 10-3 Changes in Elemental System Check out what's inside the Elemental Cap...
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Announcement
9/21/2015
X-3 Special Sales will end at September 22 (2015 UTC)
Greetings, Special Sales Promotion celebrating Season 10 Part 3 Update will end tomorrow, September 22 (2015 UTC). Following items will only be available until tomorrow, so don't miss out! [50%OFF]Master Skill Initialization Small Wings 5 days (100Wcoin) [X-3] All in One 7days [X-3] All in One ...
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Announcement
9/18/2015
Event Inventory Reset on September 22, 2015
Greetings, Event Inventory for all servers will be reset during next maintenance (September 22, 2015) Please use up all the items in your Event Inventory before the scheduled Reset. Thank you MU Support Team
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Announcement
9/18/2015
(updated) Notice regarding Gameguard Error 1010-1002
Greetings, We have recently received reports regardingGameguard Error 1010, and Error 1002. We have found the solution for this issue, and this will be patched on next maintenance (September 22, 2015). We apololgize for the inconveniences and thank you for your understanding. If you have encounte...
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Announcement
9/17/2015
Notice regarding Gameguard Error 360
Greetings, We have recently received reports regarding Gameguard Error 360. Currently we're working with Gameguard in order to resolve this issue as soon as possible. We apologize for the inconveniences and thank you for your understanding. Thank you, MU Support Team
