notice
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Known Issues
1/2/2024
Misleading Information regarding New Year Festival Event page
Dear MUtizens, Please note that several information within the New Year Event Page and we would like to clarify the issues beforehand. 1. Wonderland Rabbits can be found at the maps mentioned within the webpage image as well as the locations listed below. 1.1 Aida 1.2 Kanturu Ruins 1.3 Nars 1...
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Known Issues
12/20/2023
Known Issues after the Scheduled Maintenance on December 19, 2023
Dear MUtizens, Please refer to the known issue below after the maintenance at 19th of December 1. Error text pop up message being shown when starting the game in 'Thai' Language Please note that we are currently investigating the issue and will have the issue fixed as soon as possible. For the...
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Known Issues
10/27/2023
Regarding the disconnection of Midgard Server Channel 7
Dear Mutizens, Our team confirmed an issue with the Midgard server's Channel 7. The team is currently working on the issue and we kindly ask for your patience as we resolve this. Once again, we sincerely apologize for the inconvenience caused and we kindly ask for your understanding. Best ...
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Known Issues
10/27/2023
Known Issues regarding the expired items on 1~4 channels of Nidavellir
Dear Mutizens, Our team confirmed that the period of items used in Nidavallir has been applied abnormally. We found the issue the items purchased before October 26th have expired after using at the 1~4 channel of Nidavellir. During the maintenance (*Only the 1~4 channel of Nidavellir) on Octob...
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Known Issues
8/30/2023
Missing items issue after temporary maintenance on 29th AUG
Dear MUtizens, Please note that the items which was purchased during the temporary maintenance(09:30~11:10(UTC), 29th AUG) has been missed in the inventory. We are currently investigating the issue mentioned above and shall notify the users as soon as possible. For any users who are experiencing...
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Known Issues
8/29/2023
Access Issue after the maintenance of 29th AUG, 2023
Dear MUtizens, Please note that the access as well as login to the game is currently unavailable. We are currently investigating the issue mentioned above and shall notify the users as soon as possible once the game can be accessed. Until then, we kindly ask for you patience and would like to a...
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Known Issues
7/27/2023
Known Issues after the Scheduled Maintenance on July 25, 2023
Dear MUtizens, Please note that issues have been found regarding the new class Illusion Knight after maintenance at 25th of July. For details in regards, please refer to the below. 1. Skills of Illusion Knight dealing no damage to monsters under certain condition 2. Weapon for Illsuion Knight...
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Known Issues
7/25/2023
Known Issues after the Scheduled Maintenance on July 25, 2023
Dear MUtizens, Please note that issue has been found regarding the level rewards from the Speed Server Benefits after the maintenance at 25th of July. For details in regards, please refer to the below. 1. The rewards item wrongly stated as "+11 Excellent Weapon +Luck" at the web page instead ...
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Known Issues
7/12/2023
Known Issue after the Scheduled Maintenance on July 11, 2023 (Added)(Fixed)
Dear MUtizens, Please note that the an additional issue has been found and fixed. (2023/07/17 UTC) [Issue found] 1. The use of Skill Enhancement Tree Initialization unavailable after purchase. The issue has been fixed 04:00, 17th of July and we ask the users affected to try once again. We apo...
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Known Issues
6/20/2023
Known Issue after the Scheduled Maintenance on June 20, 2023 (Fixed)
Greetings MUtizens, Below are the known issue after the temporary maintenance on 20th of June, 2023. 1. Event Notices being directed to error pages. -Currently, MU Pass JUNE event notice and Elemental Capsule Ranking tab are found to be affected. -The issue will be resolved as soon as possible. * ...
