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Known Issues
5/22/2019
Webshop issue will be fixed on the next maintenance
Greetings MUtizens, Currently there is an issue that the Skill Enhancement Tree Initialization function on the webshop is not working properly. The issue will be fixed by the next maintenance. If you have already purchased the Skill Enhancement Tree Initialization coupon, please bear with us as our ...
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Known Issues
4/19/2019
Issue - Personal store
Greetings MUtizens, There was an issue ofgame freezeon the personal store. It happens when the shop name containsspecific symbol. Issue is now fixed and it can be resolved by restarting the client. (If you were playing on multi-client, all client must be restarted.) Sincerely, MU Online Support ...
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Known Issues
4/2/2019
Current Issue - Scroll
Greetings MUtizens, Currently there is an issue that "Scroll of Battle+[Master] Scroll of Battle" or "Scroll of Strength+[Master] Scroll of Strengthener" can be used simultaneously. The issue will be fixed by next maintenance. After the maintenance it will NOT be possible to use both normal and ma...
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Known Issues
3/22/2019
Issue Fix regarding Arca War Registration
Greetings MUtizens, Please be informed that the recent issue occured with NPC Sir Lesnar has been fixed on 22 March, 2019 (UTC). If you are online to MU Online, please reaccess to the game to apply the new patch. Thank you, MU Online Support Team
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Known Issues
3/14/2019
Issue with the Webshop
Greetings MUtizens, Please be informed that due to technical issues with the MU Online shop, we have temporarily disabled the Lapidary Stone Box product. You are unable to purchase the item untill we fix the shop issue. Please note that this issue is irrelevant with the in-game item, so it won't af...
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Known Issues
3/12/2019
Current Issue Update
Greetings MUtizens, We are pleased to share you updates on the issues occured after the latest patch. 1. Gameguard Error issue on the new client has been fixed. If you are still facing the gameguard error message, please try uninstall the client and re-download it on the download page:http://muonl...
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Known Issues
3/5/2019
Text issue regarding the event page
Greetings Mutizens, Please be informed that some of the item info in the season 13 part 2 event page are misleading at the moment as below. 1. Lapidary Stone Box - Please note that there is NO Cherry Blossom Flower Petal/Cherry Blossom Rice Cake in Lapidary Stone Box. - Instead, you might get Mas...
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Known Issues
12/18/2018
Issue regarding the Premium Coupon system
Dear MUtizens, Please be informed that the Premium Coupon System is termporarily unavailable from the Web Shop due to technical issues at the moment. You may get an error message when using the service. Please bear with us, as our technicians are currently working hard to resolve the issue. We will...
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Known Issues
11/2/2018
FIXED - Issue regarding Divine Package
Dear Mutizens, Currently we have found the issue that the Divine Package for Speed Event Server IV contains +9 Divine Weapon of Archangel for 3 Days instead of 7 Days. We will soon fix the package and redistribute the items. We deeply apologize for the inconvenience it has caused. Thank you, Your ...
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Known Issues
9/5/2018
Summer Event Coupon Code Redeem Issue
Greetings MUtizens, There have been some issues with our coupon redeem system, which some of you might have experienced, between August 28, 2018 15:30 and August 29, 2018 00:49 and we would like to apologize for any inconvenience this may have caused. If you have redeemed your coupon code and have ...
