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Known Issues
8/22/2019
Speed Event Server Account Block Issue
Greetings MUtizens, We would like to inform our community that our team is conducting investigation regarding potential illegal activity in our Speed Server. We have identified the possible common denominators of players whom are possibly taking advantage in the game. An immediate locking of the acc...
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Known Issues
6/20/2019
Magical Gold Box issue has been fixed
Greetings MUtizens, There has been an issue that the Wizard Ring item from Magical Gold Box disappears when taking out the item from the storage. The issue has been fixed and the players who have already purchased and used the package will receive the Wizard Ring item again. We deeply apologize for ...
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Known Issues
6/4/2019
Cash shop issue has been fixed
Greetings MUtizens, Recently some items on the cash shop were missing or causing error when trying to purchase. Currently the error has been fixed and the missing items are back. If you have encountered the issue before, please try again. Also, please do not hesitate to contact us when you find any ...
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Known Issues
5/22/2019
Webshop issue will be fixed on the next maintenance
Greetings MUtizens, Currently there is an issue that the Skill Enhancement Tree Initialization function on the webshop is not working properly. The issue will be fixed by the next maintenance. If you have already purchased the Skill Enhancement Tree Initialization coupon, please bear with us as our ...
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Known Issues
4/19/2019
Issue - Personal store
Greetings MUtizens, There was an issue ofgame freezeon the personal store. It happens when the shop name containsspecific symbol. Issue is now fixed and it can be resolved by restarting the client. (If you were playing on multi-client, all client must be restarted.) Sincerely, MU Online Support ...
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Known Issues
4/2/2019
Current Issue - Scroll
Greetings MUtizens, Currently there is an issue that "Scroll of Battle+[Master] Scroll of Battle" or "Scroll of Strength+[Master] Scroll of Strengthener" can be used simultaneously. The issue will be fixed by next maintenance. After the maintenance it will NOT be possible to use both normal and ma...
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Known Issues
3/22/2019
Issue Fix regarding Arca War Registration
Greetings MUtizens, Please be informed that the recent issue occured with NPC Sir Lesnar has been fixed on 22 March, 2019 (UTC). If you are online to MU Online, please reaccess to the game to apply the new patch. Thank you, MU Online Support Team
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Known Issues
3/14/2019
Issue with the Webshop
Greetings MUtizens, Please be informed that due to technical issues with the MU Online shop, we have temporarily disabled the Lapidary Stone Box product. You are unable to purchase the item untill we fix the shop issue. Please note that this issue is irrelevant with the in-game item, so it won't af...
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Known Issues
3/12/2019
Current Issue Update
Greetings MUtizens, We are pleased to share you updates on the issues occured after the latest patch. 1. Gameguard Error issue on the new client has been fixed. If you are still facing the gameguard error message, please try uninstall the client and re-download it on the download page:http://muonl...
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Known Issues
3/5/2019
Text issue regarding the event page
Greetings Mutizens, Please be informed that some of the item info in the season 13 part 2 event page are misleading at the moment as below. 1. Lapidary Stone Box - Please note that there is NO Cherry Blossom Flower Petal/Cherry Blossom Rice Cake in Lapidary Stone Box. - Instead, you might get Mas...
